Church's Texas Chicken — Restaurant in Amarillo

This was the WORST take-out chicken I have ever tasted in my life!! Apparently, unless you specify differently, when you order a family meal you will get legs and thighs...bland, slimy, fatty ones! The large sides(what a joke) that come with it are portioned like that of a combo meal. The mashed potatoes and gravy taste like what you would get on your hospital tray. The large corn on the Cobb comes with 2 ears(2.99 each) and cold and terrible. We also ordered a large fried okra....couldn't tell you how that was because they didn't give us any($4.99). And the only reason I know the price of these things is because I asked when ordering. They aren't in the habit of giving out receipts or answering their phone! My husband was able to find a customer service phone number online and upon calling he was told that we would receive a voucher via email for the missing okra. I will refrain from disclosing what I am going to do with said voucher when and IF it arrives! This place will NEVER get our money again! Oh and I forgot to mention that we were the only customers at that particular time....so it's not like they were too busy to put what we ordered in the bag or answer their phones. Don't waste your time or money at the...

We went to order at the drive thru and there was barely a response for a few minutes (not a big deal) we were then told to wait a few more minutes (again not a big deal) then she asked to give them the order. We give the order with no response and after saying our whole order we’re asked to repeat the entire order from the beginning. After repeating the entire order a second time we were rudely informed that our first request was not an option (10pc all legs) I normally wouldn’t care but it was said very rudely and left me frustrated and so I shortened my order to the bare minimum as we were still hungry. The service needs work but the food was still...

Have you ever met someone who just radiates with friendliness? I have. I had the most wonderful experience with Michael today. He was sweet and genuine and so helpful. Although he was wearing a mask I could see him smiling from ear to ear. Michael, you have no idea the smile you brought to my face and the warmth you brought to my heart. It makes me so happy so see friendly people still exist. Thank you for a wonderful experience. My order was perfect and warm and was out in perfect timing for my 30 min lunch. Thank you Michael for your kindness. Churches you have a great employee! Take...