Nothing Bundt Cakes — Restaurant in American Fork

Customer Service: exceptional and caring Professionalism: earnest and unsurpassed Quality: consistent and superlative

Customer Service: The google page listed a number I could Text after hours. I was in a different state, traveling home and trying to coordinate a party. It was about 9pm yet the representative was chipper, kind, and helpful. The representative answered my questions with great detail then went above and beyond to make sure I got the perfect cake. The representative took a personal interest in making sure my specific requests were met and followed through. The representative even checked my order the moment it was placed!

Professionalism: I’ve always been pleased with the workers in the shop. They are always sweet and bright. The bakery is always clean and inviting. The representative I texted, helped me feel comfortable asking for a Tiffany Blue like bow and a special sentimental flag. Even though it was late, the responses were prompt and sweet. Very few companies have the same level of professionalism as Nothing Bundt Cakes. When one gives a Nothing Bundt Cake, one gives a professional, well thought out, and classy gift.

Quality: When one purchases a Nothing Bundt Cake, they are purchasing a work of art. I am not a cake person, but I will happily stuff my face with a Nothing Bundt Cake. So far I have purchased Nothing Bundt Cakes in Utah, Texas and Idaho. Every cake is consistently melt-in-your-mouth-better-than-heaven good! I have always been beyond satisfied. The presentation is magical and will make any girl feel like a princess. Getting a Nothing Bundt Cake is like jumping into a pit of puppies! (In my opinion of course).

I think most importantly, it’s easy to forget Nothing Bundt Cake is a chain because they treat their costumers with extreme care and share deep pride in their product.

Thank you Nothing Bundt Cake for all the wonderful memories so far and the many...

I absolutely LOVE this gluten free cake. But I am celiac, and celiac diseases is a serious illness. I could have an anaphylaxis shock because of gluten, I carry an epipen with me. It's extremely DISRESPECTFUL when a business offers an item in its gluten free form but takes ZERO precautions with cross contamination. How come they don't change their gloves? And get offended if asked them to do so! They store their "gluten free cakes" in the same place as the regular ones. They don't have a surface space that's GF dedicated, is this a joke? When I learned they use the same pipe to frost their regular and gluten free cakes, that was it for me. That's disrespectful, mindless and not taking seriously people's REAL allergies. People can die from an allergic reaction. I will be taking ALL legal measures I possibly can, I need to understand how an establishment can offer such an item and label it gluten free. Have more RESPECT for people's health, it's not a choice to be celiac! Remember what happened to California Pizza kitchen for getting people sick. The Lehi store in Utah has the WORSE customer service regarding Gluten Free. I am tired of being treated like my allergy is a joke...

This location was amazing and went above and beyond to help me out!!! If I could give 10 stars I would. It was seriously a little Christmas miracle. I had a package I needed delivered to my son at the MTC. I had made arrangements to have someone else take it down but at 9:30 pm on Saturday, the night before Christmas Eve, they said they could no longer do it. I spent 3 hrs that night and two the next morning trying to find someone to help me out. Finally, I called Nothing Bundt Cakes at the American Fork location and they said they could definitely drop off his package with the cake even though it wasn't their normal delivery day and free of charge too! The franchisee was only 2 days from delivering her baby too and instead of going home to rest went out of her way to make a special delivery. I can't express enough how pleased I was with them!!!! And of course my son loved the cake too! I have never had such amazing customer service. The AF location has won my devotion and future business. So very impressed with their customer service and cakes! I recommend them...