Lili's Restaurant — Restaurant in Amherst

The male owner who takes orders at the counter, threatened to call the police on me, because I unconsciously took in total, around 5 napkins to blow my nose and cough in, and then was going to take the 5 napkins that I had already wiped my nose and coughed in, out of the restaurant with me. I have chronic rhinitis/sinusitis with days when it gets worse than usual, all of which he knows about. When I was in the process of heading out after I had finished my dinner, he repeatedly snapped at me to put the small stack of napkins that I had already coughed in and used to wipe my nose, back into the restaurant's clean napkin pile, and threatened to call the police on me if I didn't. Under his terrorism, I put around 3 of the napkins that didn't fully touch my face, back on top of their napkin pile. He still screamed at me to put the 2 napkins that I had in my hand back on the clean napkin pile so I put more back and only kept the one napkin that I had coughed and blew my nose directly in. I believe it's unsanitary to put napkins that were already taken and touched on your personal table, back into the clean napkin stack for other customers to use, so I always take the napkins that I already coughed in and touched, that I haven't completely finished using yet, with me, after I'm done with a meal. They told me that I have taken napkins that I didn't finish using, out of the restaurant with me the last previous times that I was there too, so I explained my intentions (what I am wrote in this review) to them and the man still threatened to call the police on me. He repeatedly yelled at me, a frequent loyal customer ever since they opened, to not come here again, because I took a couple of napkins with me, out of the restaurant a few times. The man who owns this place also repeatedly attacked and insulted my character and repeatedly screamed at me:"Do you know what you're doing?!" "You don't understand anything!" "You don't understand what everybody else means!" "You don't understand anything about what other people say!" The full exchange was done in Chinese and the owners were beyond aggressive, overreactive, and petty. If they had a problem with my behavior, they could've brought it to my attention by communicating kindly and respectfully to me instead of snapping and yelling at me with their malicious assumptions that I was stealing napkins. Out of the hundreds of meals I've had there, I've only used an average of 1-3 napkins per meal. The man who owns this place treats Chinese customers terribly but drowns non-Asian customers in flattery and smiles.

I have been a frequent customer since they first opened and have probably given this place, thousands, if not tens of thousands of dollars...

My daughter and niece highly recommend this place. Unfortunately, Monday was their resting day. We finally get to get this place on Tuesday. It’s definitely worth the wait.

The restaurant is very small with just a few tables for dine-ins. The entire menu is a giant poster on the wall with a picture for each menu item. This makes ordering a breeze.

The setup of this restaurant is very simple and it’s right behind the counter for customers to see.

A small counter for making the noodle, two large pots to cook the noodles and cooking the dishes. A showcase to store all the garnishment and a small space to prep dishes before serving.

After receiving a beef noodle soup order. Someone brings out a few prepared doughs, roll it a few times to flatten it to the proper thickness, cuts it, handle pull it and then puts it in a pot of boiling water to cook. Simultaneously, another person brings out a container of beef noodle soup stock to heat up. The noodle and the beef soup gets mixed in the bowl with garnishment and it’s ready to be served.

The man in charge at the counter is the owner. An immigrant from ShannXi (陕西) long time ago. ...

It's true. It's a small restaurant, with a small menu - maybe 10 items. The dining room is small. The food however is entirely homemade - no frozen dumplings here. It's all cooked from scratch, and served hot from the chef's hands (careful thermally very hot). The family who owns the place is polite, exceedingly friendly, and attentive. It's the kind of family place that takes pride in feeding their friends. Prices are more than fair, and eating an order of dumplings and an order of noodles will satisfy even the most prodigious appetite. Best of all, there's free parking behind the restaurant, so you can avoid the ravenous meter maids that raise revenue for the city of Amherst. Amherst probably tickets pigeons who don't feed the meters.

Warning. I eat hot food all the time, but if you specify spicy, it's going to be hot. Not burn-your-mouth hot, but by the time I finished a bowl of soup noodles that they made "spicy", I was sweating profusely.

Clean dining room, and well-maintained kitchen.

I've never had Xian food, so I can't comment on its authenticity, but this place has become one of my...