McDonald's — Restaurant in Anaheim

If I could give it 0 stars I would, the only one who earns 1 star here is the Manager, I don't remember his name but he is a very friendly dark skinned boy, because from there one of the cashiers and another who delivers want to steal to the people and especially the one who delivers is VERY VERY RUDE, he treats me as if I were a thief when I have money to pay, but because I consume regularly 3 times a week, I collected many points with the app and it became easy to exchange 3 thousand points for a product and since the cashier did not give me a receipt, when I went to pick it up, they wanted to give me the product of the person behind and she became very aggressive and rude telling me to get out of there so they could continue attending to those in the back and that the Manager was going to come out to talk to me and I told him that I didn't have his time, that I should ask the cashier why she had not given me a receipt and according to her she "asked" and said that the other girl I had said that it was not true, that I had not wanted to pay for the product, when clearly that was NOT the case, in the end I had to get out of my car to walk back to the cashier's window to ask for my receipt and that was when I bumped into her. with the Manager, who very attentively attended to me and gave me my receipt because there was the exchange on the screen and when I returned to where they delivered, a very friendly guy also asked me what it was and how I wanted my product, I told him kindly and In fact, I think I even saw them looking surprised when they saw me so calm with them, since according to the woman who delivers, she told the cashier and another colleague that I was an aggressive crazy 🤣🤣🤣 after I had already told them my order, the woman She stared at me in a rather rude manner and she seemed aggressive, the boy asked me if he could go in front of me and he brought me my product and I told him that of course I could do it that way and the girl gave me a bad look. He waved his hand and I passed in front of him, I parked and got out to tell his manager what I had done and that from the beginning he had been quite rude to me and he told me who? ... I pointed it out to her and then she didn't even know where to put her face, he kindly gave me an extra product for the inconvenience, I really HOPE that they take action on the matter and remove people from customer service as rude and INCOMPETENT as those couple...

This location has been the worst I’ve eaten at. I was ordering, and wanted to use the deals from the app and the system wasn’t honoring it. I was a little bumb but there’s more. We ordered a happy meal for my daughter and she wanted a cheese burger annnnnnnd we got nuggets. Smh. I went to ask for a change and they said they would take it to my table. 15 min passed by and nothing. During those 15 min my wife was eating a home style chicken sandwich and it was raw in the middle. She ate half because the sides were well cooked but the center was still raw. So here I go back to the counter asking for the manager and I get this RUDE SHIFT LEADER NAME BLANCA!!!! I just asked if we can get a refund for not getting my daughters cheese burger and the raw chicken sandwich. She said no because it’s half way eaten and they offered me a new sandwich. My wife didn’t want it because she said her stomach felt awkward. She just said oh well with attitude and walked away from us. I was in shock. I was literally about to start a go fund me for her to get some anger management classes. Idk how she’s a SHIFT LEADER. I strongly recommend higher management to handle this problem and re-train her. Then we got another Shift Leader name DANIEL! But that’s my guy. He understood us where we were coming from, he’s well polite and gave us our money back. So I give him 5 stars but BLANCA NEEDS TO CHILL and be more professional...

This must be the one I just went to today in what used to be the Orangefair Mall complex in Fullerton. Nice clean place. but understaffed. I wanted to get a drink and go in and use the restroom, which turned out to require a code punched in at the door. I was going to order then ask for the code. There was a middle-aged lady in front of me hitting the clerk up with the 20 Questions routine about what toy characters came with the Happy Meals. She was looking to buy for a child's collection, and was oblivious to any other customer's presence as she doted on the child In absentia. A man then barged in the door who was apparently oblivious to her presence, and demanded to know the code in a loud voice. When he was done in the restroom the woman was still talking so I used the restroom (which had been vandalized), only to find that there was now a man at the counter who was in the process of vocalizing the first draft of his order. He was gesticulating and trying to strike up some sort of a bargain. He seemed like a refugee from the days of the lowdown menu. I left without getting anything. The drive-thru was about 20 cars deep...