Kilwins Ice Cream - Chocolate - Fudge — Restaurant in Annapolis

third time trying this place and it was the last. It always looks dirty inside, especially the floors being forever sticky. Why are there no flavor menus anywhere along the giant line? You have to wait 10 minutes to get to the counter just to feel super rushed to decide once you get there, and you can't see the flavors without asking lots of people to move. The mint chocolate chip is super bland with zero mint flavor. It might as well be vanilla chocolate chunk. And the same for the peanut butter chocolate. No peanut butter flavor at all. This time I got brave and grabbed a box of caramels without looking at the price. $31!!!! for about 20 caramels. Ridiculous. I thought ok - maybe they will be really good. They tasted like they had been sitting there for 2 years, and they disintegrate in your mouth into a gritty mess. Not a good caramel. I have had better from the grocery for less than $5. Try any of the other ice cream shops on the...

No respect from the staff.We had already paid for a big order and were getting ready to leave. I found a small prepackaged snack before I left so I went to buy that as well. Nobody was in line. My husband waited for a while which is fine because the workers were making drinks and doing something in the back. Two Navy Midshipmen came in and ordered ice cream. They got their ice cream and got behind my husband in line. The worker came up and said is that all he had? The 3 packs. My husband said yes. He said can you stand over there? He was going to help the two people behind him first. After My husband had been standing there for a long time. So they can cut him in line just because they are in uniform? My husband is a Marine. He just isn’t in your face about it. I support the military but it’s really ridiculous to treat guests unfairly. The fudge...

Good little vintage store to stop and buy some ice cream. We were touring the area and noticed the sweet smell of ice cream. This place is definitely on the pricey side, I ended up paying +80, including tip, and that was only on ice cream. One scoop would’ve been more than enough, but since I’ve had different experiences in the past with shops being stingy, I decided to go with two. Big mistake! We couldn’t finish the ice cream and most of it went to waste. I took off one star because I think the staff needs some diversity training. The whole time I was ordering, the employee looked at me as if I had two heads. Her attitude towards me made me feel out of place and uncomfortable, no matter how much I tried...