Wendy's — Restaurant in Apple Valley

12/15/2019 I was visiting a friend and on my way home, I then shopped at Target in Apple Valley, MN ...then to Wendy's as my husband wanted Wendy's for supper. So I ordered a Double Cheese Burger with FF and Frosty, and I ordered a Homestyle Chicken with FF and Frosty. I got it finally! Checked my order out to make sure was correct, I received a Double Burger with nothing on it cold Fries and Melted Frosty. This took 20 mins...so I had to go back all the way around because the doors were locked in front at 4:30 pm in front REALLY!!! So it took another 15-20 as I talked with the order person that took my order informed him it was wrong and I wanted a total redo on the enter order so it warm.

No apology at all! Then I said I want new Frosty's as well because the originals are all melted after 40 mins! With no apologies again gave me them and shut the door. I got the second order it was cold and FF soggy... YUK!! We use to love Wendy's...there was some pride in the service and food!! NO more folks! What a sad state of fares this is! I want my $$$ back!

I will not be coming back again! Only put 1 star because I had to!!!

People be ware....Cook at home. You don't know what this person could have done to our food, behind our...

This is the most unprofessional establishment I've ever encountered for a fast food restaurant none the less, my standards aren't that high to begin with. If I was the franchise manager for this location I'd be embarrassed. 9 years I have lived in AV and 9 years this place has never gotten my orders correct, so I started checking my bag every time I ordered. After tonight I now question the intelligence of every single employee in this building and the people who hire them, even the manger working tonight taking my order (which I assume by his wearing of a different shirt) . After screwing up my order repeatedly the staff began bickering with each other about how the original order taker did not know how to do his job, which I didn't disagree, but there's a time and a place. In addition to my poor order placement you can hear everybody else working shouting and swearing. Everyone was on the younger side, generational decline or poor management or did everyone decided to get high before their...

My fiance, our child, and i came here 11/03/2019 at 9:20 to get food. We were put on hold right away for almost 5 minutes and when the chick came back on she was very persistent and kinda rude.

Halfway through our order my fiance told the lady to hold on and she had one more order for her, the lady working snapped on my fiance and said we couldn't do that we could only do one order because they were busy and had a rush.

My fiance clarified herself and told the lady she just wanted to add to the order and it was all on one check, she was just waiting for me to figure out what i wanted. After we pulled away from the order board there was 2 cars in front of us and 1 of those were at the window cashing/receiving their order.

There was 1 car behind us so 4 cars in total in the drive thru and it was clearly not a rush. The lady who took our order was a heavy set black women with a red shirt on and completely rude the whole time and her name started with M, never will we come back around this time...