Subway — Restaurant in Archdale

Placed online order for seven subs. Order goes through. Money is taking from the account I paid with. Wait until little ticker says it ready and go to pickup. They say they didn't get the order. I show them order the number give the name everything. She says sorry don't have it. I say okay I'm showing you your app says you got it so make it now. She states she can't because of inventory. But you can take my money? I said I'm showing you the processed order so now can you make it. She asks to see my bank account. I rudely leave (shame on me) but come back and willing offer to show bank account. They claim calling another store see if they got the order. App shows your store but sure. Wait 30 mins for you to then say waiting on store manager to call back. Phone finally rings, man that was hiding answers, and says yeah she's here, I don't know you can try and then tries to hand me a filthy receiver to a phone that was just against his head.

This place is horribly ran. I'm sad to say that I can't support a company we've supported for years. And now having to launch fraud complaint for taking the money too.

Beware...

Working there is fast paced and okay I’m used to that, Phil could have been a better trainer without the smart comments on my first and second day but I ignored them and kept trying my best, i was new and just learning and can tell he was frustrated with me, I received the first schedule and worked those two days, never received the second schedule and I got told I should have called, no they knew they never sent the schedule to me I shouldn’t have to call, they needed workers I didn’t need them so I am now working something better, management needs respect to employees to be able to keep them that’s why they stay short staffed, good food but...

I have been to this location 2 times. I came to this location because it offers drive- thru service...that's a joke. The 1st time I came here I sat at the order box for 6 minutes and finally drove up to the window and was told by the ladies that they were busy (with no customers inside). Today I went there and once again had to drive up to the window. Today I was told that I needed to come inside to order...well that defeats the purpose of having a drive-thru. If they are not going to take your order at the drive up then put a sign on it that says not working or I don't want to work. Don't just leave a person their without...