I received the spa refresher package for $280.00 as a birthday present from my fiancé, which includes a personalized massage, a personalized facial, lunch, and a pedicure. To give a fair review I want to break down each service as follows:
The massage: my massage therapist was absolutely incredible, she was very thorough in her questions before proceeding to give me an amazing massage. I appreciated her calm demeanor and professionalism. I have been suffering from severe pain in my neck and shoulders and for the first time in months, am having an easier time rotating my neck to the left side and looking up.
The facial: My therapist was a very nice woman, but skipped asking me if I had any questions I think are completely necessary like allergies, skin sensitivities, problems I’m having with my skin, or any goals I have for my skin. She suggested a $77 upcharge of a green tea peal which I agreed to as she said it would help with my acne, but at the end of my facial covered her work by putting tinted moisturizer over my face without asking.
Lunch: Lunch as phenomenal. I enjoyed the orange glazed salmon and cheesecake very much. Their cafe is one that you could go into just to have lunch, without being a salon or spa customer. I rarely get to have lunch to myself, let alone that I didn’t have to make, and I felt spoiled. I also appreciated that it was on the table waiting for me as I came out of my service, that was a wonderful touch.
Pedicure: My pedicurist was extremely kind and fun to talk to. I loved her smile and how personable she is. My pedicure was close to perfect. However after getting to my vehicle right after, I noticed that my Polish looked very bumpy and like it was old. By the time I showered this morning, my Polish has started to come off of three of my toes and chipped. I believe she may have forgotten top coat, or used expired polish.
Check in/out: Check in was a little awkward. I was a bit thrown back by the receptionist not looking at me or asking what I needed when I walked in. Check out went the same, where I approached the receptionist desk and needed to say “hello” first due to her not saying a word. I went ahead and purchased the mineral sunscreen as I was looking for a new SPF anyways, but it wasn’t without an awkward exchange between me and the young lady who checked me out. I asked her if my facialist had left a note as to what tinted SPF she used on me, and she said yes, and then brought me a $53 bottle of sunscreen for face and body. I stared at it for a second and said “this is the one she left on my account? I thought it was tinted”. She immediately went to grab the other one after saying something quietly I didn’t catch and it was just awkward.
Overall I had a decent time but for the price and upcharges, then to have my pedicure be pretty much useless the next day, I’ll be spending that amount of money...
Read moreUPDATED 9/26/18: Per the owner’s response to my original review, the spa offered to bring me back in as the correct protocol was not done during my original facial. This time I saw Natalie Anne and she was absolutely fantastic. And I have to say the spa did not have to offer that to me, It that was extremely kind and appreciated and made me feel valued as a customer. My facial experience today was definitely different from last time. Natalie Anne’s massage and facial techniques are wonderful and it did include my neck and décolleté area and light massage on the arms. She was very nice and extremely personable. I would absolutely go back to her. When I called and mentioned the owner’s response it was very easy to book and they even had recommendations on file as to who to use. Thank you to the spa owner for knowing the experience could be better and making that happen. Changed my star rating to 5 to represent the fantastic facial experience and the awesome customer service!
Original review: I would like to first of all say that the rating is not a reflection on the young lady who did my facial. I thought she was very nice and accommodating. Her technique was also very good. With that said, I wish the site allowed half ratings because I'd give the actual facial a 2 1/2. The spa itself is pretty and seemed clean and relaxing. The option to change into a robe is nice but the reason I was there was for an excellent facial. And that is what was lacking for me. I found the protocol of the facial, assuming it was followed, to be very disappointing. I have just been through surgery and was looking forward to 50 minutes of relaxation. That's why I booked a spa that might be a little pricier but was (in my mind) more likely to provide that total relaxation. I did a 50 minute facial. At no time were my décolleté or neck even touched. I have never done any facial were they did not include those areas. I've done 25 min facials that included the neck and décolleté. It's pretty standard. The hand massage was about 30 sec on each hand, no arms included. I've also never had a facial were my scalp wasn't touched at all. Zero light massage time. Even when a mask is sitting on your face. With all that was missing, it just seemed off. When I asked the front desk if they had facials that included more they didn't really know. One girl said all she's had is the 'ultimate facial' and it included a little bit of it but not much. For the price and quality of service, I know I can find...
Read moreI'm an aging woman who needed a pep up my appearance. I decided to take the plunge and myself some fillers and botox.
I met with Brie who is a NP who consulted me thoroughly before making my decision to move forward. We discussed the areas I wanted to work on and I felt confident moving forward.
The process was relatively painless. Topical numbing cream is placed strategically to the areas of concern for the fillers. We did not apply numbing cream to the botox area. From what I understand lidocaine is in the injection to help with pain but I can't recall if that is for the fillers or the botox or both.
Brie had a gentle way about administering the botox and fillers. She made sure to inform me about what she was doing as she went through each step.
If you're like me and are a first timer with botox and fillers know there is a pinch of pain involved. Stubbing your toe and paper cuts hurt much more and for longer periods of time. This pain is quick like a sting. It only hurts when the needle penetrates the skin then it is fleeting.
Daireds is very clean and calm inside. It's like stepping into another world. It's very zen. Smells good too!
I also had my hair conditioned and blown out by Wendy. She did a fabulous job. Actually I have very thick coarse dry brittle wavy hair. It is crazy hair that has its own life. I didn't think Wendy would be able to manage it. My hair was straight from being cut and styled a week prior by my stylist. Looks can be deceiving. To my surprise she felt my hair and described it to a T. She washed my hair and then combed through the conditioner. She massaged my head and it was heavenly. I wasn't expecting that and it was a treat. I felt very royal like. My hair type didn't scare Wendy. In fact she knew how to handle it. She blew out my hair like a real MMA pro. My hair has made fools of people but not Wendy. She put it in its place. It's soft and straight. She was a master with the dryer and I didn't need the flat iron. I've received several compliments on it since.
The entire experience was awesome. I will be going back and plan on a spa day for my daughter's 26th birthday next month. Also plan on lip fillers in a few months.
Check out the before and after pictures. I normally wouldn't post but the proof is in the pics. I had my lashes and brows done...
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