Extremely Rude Staff (male waiter), Not Family-Friendly. Guests Are Not Allowed to Ask any question; Kids Are Not Allowed to Talk. We've been loyal customers of this restaurant since it first opened during the pandemic. It's been our go-to spot on weekends, and we've always appreciated the warm service, especially from the weekend staff. One lady in particular has always been fantastic--she even memorized our usual orders, which made the experience so much more enjoyable. Unfortunately, our visit today on Monday, January 6, 2025, at 11:40-11:50 AM was a complete departure from what we've come to expect. It was a truly disappointing and unpleasant experience, primarily because of the behavior of a male waiter. What Happened: When we walked in, the first thing this waiter did was stare at my kids and yell, "Be quiet!" My kids weren't even being loud--they were just talking. This immediately made us feel unwelcome, as though children aren't allowed to speak if they're dining here. After being seated, we looked over the menu and began placing our order. The waiter appeared impatient with bad attitude, despite the fact that we were the only customers dining in at the time. I can understand it someone isn't in the best mood on a Monday morning/ noon, but his attitude was completely unprofessional. When I started our order with, "Can I have a potato pancake?" the waiter seemed annoyed. My kids then politely asked for soft drinks, and instead of responding, he just stared at them, which made them uncomfortable.
I later asked about the kimchi stir-fry with pork, which was featured on a special poster we'd seen during a previous visit. The waiter rudely flipped the menu over and tossed it in front of me as if throwing trash, saying, "This one?" When I tried to clarify, he cut me off, saying, "PLEASE READ THE MENU." At this point, I was still trying to remain calm and respectful, so I asked, "Can't I ask questions about the menu?" He shot back, "Just read the menu. I'm just here to take the order." When I decided to leave, I asked for his name, and his response was, "I have no name." It's shocking that the staff could be so cowardly as to refuse to take accountability for their actions by not even sharing their name. But there is only one male Summary: This experience was absolutely terrible, especially given how quiet the restaurant was (we were the only table dining in at 11:45 AM). We've been regulars here for years and have always enjoyed the food and service from other waitress but this no-name waiter's behavior was unacceptable. It's a shame that one staff member can ruin what used to be a tavorite tamily...
Read moreIt's extremely rare for me to rate a restaurant as one star because I know how hard it is to run a restaurant.
Disappointing first experience here. At first, I was excited that they have a lunch menu, with options for bulgolgi, spicy pork, etc.
Unlike a Korean meal, it came with 2 extremely tiny dumplings (I have never seen smaller), a bowl of white rice and nothing else. No banchan (traditional side dishes), no kimchi, no miso soup.
The pork was sitting in a puddle of gooey spicy sauce more reminiscent of Cantonese cooking than Korean. Maybe that's why they call it "Fusion". There were a few slivers of onions mixed in. Downright unappetizing, and definitely not real Korean. Honestly, you can get way better food with a larger quantity for cheaper at the HMart food court.
The fact that it cost $13 for such a pitiful meal was a travesty. I will not be returning, even though waitress recommended the bibimbap for next time.
Oh, and if you get gluten-free anything, there is a $2 surcharge! We buy gluten-free soy sauce and it does not cost $2 for the small amount you would use to make a little plate of bulgogi. Honestly, it's insulting to people who eat...
Read moreI didn't have a good experience at woori. It was my second time there and the service was even worse this time. There was only one other table when we ordered, and for some reason, we waited over a half hour before we got our potato seafood pancake. Then, another 15 minutes before we received side dishes. I'm not sure why they couldn't have brought it out sooner. Then, we didn't get our entrees for another 15-20 minutes. I'm not quite sure what the hold up was. But it took over an hour before we received our entrees. I would have been more ok with a delay had they been more attentive or if they were really busy. My daughter (1) was starving.
And we ordered two grilled dishes but only received one set of sauce (tiny amount) and lettuce for the wrap.
I then proceed to request more sauce and they did not bring it over. Initially water refill was not done until after half hour that we were there. The food was mediocre. The tofu soup and japchae was pretty good, but the potato seafood pancake was so salty (not using dipping sauce). Portions were also very small. Especially when you consider price.
I will not be coming back. I was pretty...
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