I've been there four times. The first two were GREAT. The lady at the counter was older and the guy cooking was, too. The last two times, younger kids cooking and at the counter. When the younger kids are there, the quality control isn't. My pretzel wrapped brat was a brat in dough. It's bad. I got video. It's bad enough, AI will NEVER go back. Hopefully they see this review and fix their food. It's good when it's edible. BTW, fourth time, brat wasn't cooked either, pink. At least my dogs ate well. BTW, avoid the jalapeño cheese. I'm not sure if the cheese is rancid or the jalapeños are canned, but it's bad, that happened three out of my...
Read moreI have been here a couple of times and always try something new. I've never been overly impressed but it's been okay every time I've gone. Today was the exception.... I ordered one of the brat pretzels and it wasn't cooked all the way. I hate to talk poorly on any business but when the food is not even consumable there's an issue. Of course I didn't notice until I was home. The pretzel dough on the inside was wet and raw and the whole thing went in the trash. Kind of a shame after spending 4.25 for one item. The girl at the counter was nice but seemed very unenthusiastic about her job. Overall I won't be...
Read moreHalf the time I come here it's closed, during business hours mind you. And it doesn't matter the time of day either. If you do get to go in. The kids who work there are the most miserable looking kids I ever seen. They don't greet you. If you dont like your job, LEAVE! The pretzels are always cold. And there's never any cheese or icing. Since moving to arnold, your company has gone down hill. I used to enjoy coming in and being greeted by friendly people. Now I'm just greeters by the misery of...
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