4/5/25 update: Upon recent visit, it was clear that ownership, management and recipes have changed. New folks appear to have missed the key reason Gujarati patrons love Honest! It looks like the new chef did not learn how to authentically make Paav Bhaji and bhakri pizza from prior. Bhakri pizza crust came soft, was not cooked well and had to be sent back. Paav Bhaji tasted horrible, recipe was changed. It was yellowish, very local v. their iconic red recipe. Prices have risen and service levels dropped. The new team was running around like chicken with head cut off! Removing restaurant from favorites /- sad for honest lovers in SoCal. Please bring previous management, cook and staff back if you want to survive.
previous experience This used to be one of our favorite restaurants in Artesia when it opened. Honest is a reputable brand with amazing food in Gujarat and franchises in other parts of the world. But this location’s food quality has gone from good to bad. It it no longer the authentic Honest-type food you expect.
To compare. I recently tried their Plano location and was shocked to see the 360 difference - food, quality, quantity, service and presentation - everything was 1,000 times better. After that, tried the same dishes here and was utterly dissatisfied. Unlike other franchise locations, the Artesia location has not maintained their standards - portion sizes smaller, quality average to poor, spices not unique to the dish and prices higher. Very sad that very soon this location will start losing patrons. Hope the owners see this feedback and consider an overhaul if they wish to thrive in SoCal. Until then- please avoid this place and if you are a die-hard Honest fan, visit Plano or other locations in...
Read moreI hope everyone will choose their self respect over food. Worst ever experience in any restaurant around the world. We complain about poor food preparation and we were told that it's always been like this as if we have ordered the dish for the first time, however, that's still fine, we accepted that excuse and was considering not to order the same dish ever again, in the mean time the on duty manager came and said that he will bring us the fresh one. as we were already done, we didn't show interest in getting a fresh plate served, however the manager insisted and asked for a chance to correct the mistake, however, while we were waiting for the serving and wait-staff came by and rudely said that "we can't serve another dish to you and if you need one, you have to pay", it was so insulting, we didn't ask them to serve another and we didn't expect them to disrespect as well. it was the manager on duty who insisted us to wait.When the wait staff was asked to apologize by the manager he further used bad words and behaved very aggressively with the manager too. If the staff can't respect you as a manager,how would you expect them to respect the customer. The owner chimed in however, couldn't control the staff's behavior. The owner tried his best to convince us but with this instance no one will dare to go back and would like to make everyone aware that they should stay away from such restaurants.
We can together make them realize that we are the source of their...
Read moreService - 0
TLDR: If you get there past 8:45pm and are added to the waitlist, RUN TO THE NEXT BEST RESTAURANT. They’re not worth your frustration at that time of the day!!
Full explanation: The lady at the reception added our name to the waitlist for 2 people at 8:50pm and told that they’d call us once a table was available (and we were next in life and the only ones in the waitlist), and that the kitchen closes at 9:25pm. We waited for 13 mins in which time multiple tables were available. This time there was a guy at the reception, who told us to wait and that he’d give us a table (once one of the tables was cleaned). We waited, and 10 mins later the guy was gone and the lady was back, who refused to give us the promised table. When we asked the lady why not give us one of the many empty tables, she said that they were only two folks working at the tables and that they couldn’t help us so they could only do take out orders. I understand that they were short staffed but why do this to us after making us wait for over 25 mins. She spoke only Hindi and she could’ve cleaned two tables in the time she spent explaining why they can’t accommodate us. She was too irritated, unfit to be at the front desk, was not at all considerate although she didn’t tell that we can’t dine there if THEY CAN’T CLEAN THE TABLES. It’s the end of the day and anyway they are gonna end up cleaning the tables so I don’t understand their explanation fully. Terrible...
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