Domino's Pizza — Restaurant in Ashwaubenon

Driver Casey was a pleasure! Pizza arrived fast and hot, and he was the most professional and personable delivery person we have had in years. It’s not a dig against many others who have done fine jobs. He just happens to purport himself in such a manner that makes him an excellent “face” of the company while he is out of the building and representing Domino’s in public. Thanks for bringing our hot and properly prepared dinner in a timely manner and with such courtesy!

• I have not seen the new building as we often do delivery, but I need to give an overall 👍 to this branch! On the occasion in which they did not correctly deliver one or two pizzas correctly for a family gathering, and I gave them less than a 5 star review for their private website (not to be posted on yelp or google, etc), a manager called me within minutes. They saw what I said and were interested in fixing the problem! I had to leave for a few hours but was willing to take them up on their offer. They kindly re-made the pizza(s) that were incorrect and had no issues delivering several hours later when we returned. The error was just and error, a simple mistake that can easily happen. I didn’t judge them on a long-term basis in my head on making a mistake; I make them often myself in day-to-day life. Instead, I HAVE proceeded to keep in my long-term memory the extent to which they cared that this one single customer, with an order under $50, and the effort they put in to making sure I was taken care of with an excellent degree of customer service!

I have always used this location so cannot comment on other branches, but I have been more than impressed by their drive...

Absolute worst experience I've had ever here. I ordered a simple small thin crust pizza alfredo with chicken, spinach, feta, and bacon. My order was wrong no feta, Four pieces of chicken and four pieces spinach. I had to call the one on West Mason just to make sure they still had feta because Oneida wasn't answering me, once I finally got a hold of somebody which was literally after they close. He said that was the proper portioning and that if I had any problems to go ahead and put a complaint in online and then hung up on me rudely. I do not appreciate this, I'm an assistant manager at Taco Bell in the University, I definitely do not appreciate this kind of customer service. And even if you couldn't give me a refund or remake my pizza you could have had to remade another day or anything as a manager. His excuse was well I'm the only one here and I have closing counts so if that was the case you could remake me my pizza on another day that you were there with no problems. You're bullshiting me and and that was cute to blame it on other crap when clearly you are the manager on duty because only managers do count like that. And yes I am contacting your higher-ups about this as you told me too. Not cool Domino's not cool do not appreciate the disrespect I've worked 11-hour shift just wanted a dang Pizza...

Ordered 12/3 order 708, 2 pizzas. the driver snapped off on me for not meeting him at the curb "didn't you see me out here" yelling from the street while smoking a cigarette I replied "no buddy, every driver before you has brought it to my door that's 15 feet from the curb and extremely well lit Tells me "I don't even have to deliver this" then takes my pizzas back to the store. Built in tip. Called the location to find out if it was an out sourced driver or their employee to see if reordering was an option and the manager lost his cool and threw his phone receiver never to return soon as i said refund it cuz it was a in house driver. Lmao can't wait for dominos to go belly up worst of the worst good employee punishment there is. How's it my problem if your driver goes to an incorrect address then starts assuming he didn't get the apt number then hits me with attitude because he's a muppet. Complained online no call back from someone who actually cares about the store. Don't risk your health eating here there's zero...