PDQ Car Wash - Green Bay Southwest — Local services in Ashwaubenon

When you go to the 3 lanes you have to wait and you never know when you go and after who . Quite a challenge. Then they soap your car and after that comes with all the bugs you had before . So after I call the manager they told me go on the line again and give it a try . So this is how they work . Not in costumer convenient but in the car wash convenient. So after I told them that this is not working and I don’t have time for that . They offer - nothing . Not care at all . So I told them that I will leave and they told me that they don’t really care and they have plenty of costumers . After I ask for refund for this useless service - they told me that I used the car wash 3 times in a month !!! Even I have unlimited they can’t give me my money back because I exceeded my use of the car wash . So if you like to use them you need a lot of patience and buy unlimited and you need to go 2-3 times every time . This is their salution. I ask for refund for this useless service and they told me that 27 dollars is fine to lose a costumer and they don't give money back. So if you like to be treated like a 27 dollars that is the place to go. Other location made my car dirtier every time I use them. So they are great until therebiana problem and someone tell them the true. Then they told you that there is other places. Yes they are and I will use them. I can't go and race every time and go for 2-3 times until clean. This must be worry free and easy survive. We don't have time for that so you can get your salary. Enjoy your 27 dollars I believe costumers cost more then that. I have been with them for long time but after they show me who they truly are. Good buy forever. Keep the money and hope spend...

Worst car wash experience ever!!! Don't ever go there. Drove 1,300 miles to Green Bay so the car was dirty. Hotel front desk suggested to me the PDQ car wash down the road. Drove up to the pay station and asked for the best car wash package to clean dead bugs on windshield, front and sides. The guy suggested their top of the line "Elite" package. For $20 that would clean up everything and the wheels too. Went through the car wash and the car was not clean. There was dirt on both sides clearly visible. Worst part was the brake dust on the alloy wheels were not cleaned. A girl by the name Jeri called herself "the manager" said their car wash is "brushless" therefore those "road dust and grease" will not come off. First, those on the wheels are brake dust that I can swipe off by my finger, not road dust, and they are not grease. She said if the wheels and the “exterior” needed to be wipe down then I need to buy their "interior" package as well. First time in my life that a car wash couldn't and wouldn't remove brake dust from wheels. Jeri let me do another wash and the brake dust was still clearly visible. I was not informed that their car wash couldn't even clean brake dust off the wheels. The worst part of that was even their team members ready to help, "Jeri" made sure they would NOT wipe those brake dust off the wheels. This kind of pity poor customer service was the epitome of arrogance and childishness. There is no wonder they have two-star rating. At two stars, they are overrated. Usually I would check Yelp reviews first but I trusted the hotel concierge on their referral. I have warned the hotel staff that they should never send any of their hotel...

I never make reviews about places ever, but being this was my first time ever going to a pdq from hearing other people’s experience, I had a lot higher expectations. I just bought a car from someone that used it for driving to work and that’s it. He lives on a dusty road so when I received the car it was pretty dusty inside. Being this was my first time here I had absolutely no idea what I was doing or where I was going. I ended up going inside to talk to the lady at the front desk. Horrible customer service. I stated this was my first time and when I had questions she answered with one or two words. Hardly explained anything to me. After asking the same questions over again because she wasn’t really helping I finally figured out what I needed and where I needed to go. I wanted the inside cleaned out of anything because of how dusty it was. I ended up getting the full service for $25. After getting back in there I immediately spoke with my friend that referred me here in the first place because his experience has been so great. There is still a small spider web in the same spot as I brought it before. The vents, dashboard, arm rest and a lot more that had dust and gunk still there. In very easy spots to reach and clean. I could run my fingers in a few spots and still have dust on them. For the first time ever bringing a car in to get it cleans in and out snd also this being my first time at pdq, I am very in pleased. Don’t...