Subway — Restaurant in Ashwaubenon

We came to have lunch here after moving into our new apartment, and neither of the two kids working could have been over 18. When we walked in, one of them was standing at the end of the line on his phone while there were customers in the drive-thru. The second kid, who looked at most like he was 14, had to ask us both three times what we wanted, and I had to order an entirely different sandwich because he kept saying "Which one? It's the exact same as the chicken bacon ranch". While making the sandwiches he kept pausing his process to stare at us. Our entire ordeal took about 15 minutes, and the entire time the same car was still waiting for their sandwiches at the window. Mind you we were the only ones that came in to order physically the entire time we were there. When we sat down to eat our sandwiches we immediately heard them start to argue. They must've thought we had left instead of staying in, because one asked the other "how trained are you? How long have you been working here? You don't know anything". The other said "Why? Do you think I'm bad? Horrible? Who trained you?" they talked very poorly about management and other staff who had trained them, and one in particular kept swearing and yelling, and even took a personal call while cars kept coming through to the window. The receipt feeder must have malfunctioned because about 40 receipts printed all over the floor and they began walking around the lobby with them dragging them on the floor ?? This situation prompted the younger one to comment "some manager, huh?" Not sure if that was towards his coworker directly or another offhand comment towards management. If I was management at this Subway I would severely reconsider both the age and capabilities of the younger people I hire, because two customers at a time seemed too much for the two kids today. Food...

Management please look into this. Around 8:45 pm on 3/24/23 my family and I had a disturbing experience. We are from out of town. Our family was at a presentation in Green Bay and hadn't had dinner. We stopped at this location and ordered 3 pizzas and 3 subs. Admittedly a big order, but we planned to tip the young man working. At the window, we could hear him inside yelling. We assumed he was angry about the order. He continued to yell while he was making the subs, until we heard him full on screaming. He came to the window and said, "I'm sorry. I can't complete your order. I just threw my phone into a bucket of water. I can't do this." And he closed the window and walked away. He didn't even give us the subs already made. He continued to yell, and as we drove away, we could see him having a complete meltdown through the window. It was intense. Hopefully the people in line behind us had a...

I must say that the customer services was really good, I wish I would've got the lady name that helped me. 11/03/2020 7:00am was when I stopped in, she was just unlocking the doors so I take it as I was the first customer of the day. The place was very dirty the tops to the mayo, oil etc had food that was stuck on there. The window that they close to lay over the food was dirty it didn't like it was wiped down. The sodas didn't taste like soda they were very flat or had a very strong type of taste. I'm not putting this on the lady that was helping me she seemed to be there alone and I know that NIGHT SHIFT/ CLOSING SHIFT is supposed to handle most if not all of the cleaning for the next day. I've worked at Subway before so I know how it goes. Just try to do better keeping the...