A HOT MESS! Listen to the 1 star reviews. If I could give them ZERO stars I would. We were gaslit and lied to all night. We were sat at 9:15pm and nobody came to our table until 10:05. We looked pitiful but we still tried to remain optimistic and keep ourselves busy until someone came along. No greeting, no water over the course of 45 minutes on a Wednesday night. We had to wave down several people to send a waitress over. When our waitress finally arrived she had an attitude, zero apology or explanation as if we were bothering her. We told her we’d been waiting and she told us she’d be right back yet she never returned. Just vanished into thin air..we never saw her again despite the fact that she was our original server. So I then I have to go inside and ask for help yet again. The manager is looking lost and says he’ll send someone out and come over to speak with us. There was a kind waitress who saw what was happening and finally offered to serve us after 45 min. We never saw the first waitress again despite her saying she’d return. There were several waitress and bus-ers who also passed us by as if were ghosts. We finally get our food yet the manager never comes over and addresses the initial long wait even though he said he would . He never bothered to check and see if we had any food yet. We’ve yet to receive one apology at that point. So i have to hunt him down after i see him hiding and trying to leave the restaurant and thankfully i caught him as he was exiting the parking lot. We try to express the issue and question why he didn’t keep his word(like the waitress). He then proceeds to gaslight and manipulate us into thinking we’d only been there 15 minutes and that we had actually snuck in and sat ourselves which means that nobody knew we were there. That couldn’t have been further from the truth because we had a reservation and we had indeed been sitting there for over an hour at that point. At this point, I have to go and confront the hostess because he claims she’s the one who said we were lying. She then says she didn’t lie but she didn’t know how long we waited, despite it having clearly been an hour since 9:15 at that point. The manager then boldly has the audacity to stick his hand out and say they don’t need my input and to go sit back down. At that point I’m baffled and I refuse, so I stand my ground and explain what actually went down since everyone seems to be confused. So then finally the general manager walks up and admits she saw the whole thing as she was smoking hookah and ordering drinks with her staff the whole time at the table across from us. What kind of GM observes all of this yet says nothing? She claims that they were having a staff meeting but what kind of company has hookah and bottles at the meeting? We even tried to wave her down at one point after assuming she possibly worked there based on her clothing but she never acknowledged us. She eventually confirmed that everything we’ve said was true because she observed it all(despite not helping). She then decides to offer us a shot “to make up for things” while still expecting us to fully pay the 20 percent mandatory charge on the $200 bill. This was the worst service I’ve ever received in my life. Never in my life did I expect to be gaslit by an entire restaurant establishment. Chick-fil-A and Waffle House have better service. It’s hours later and I’m still stunned. It’s clear why the staff behave the way they do with a GM who sits aside smoking hookah and drinking as their customers are ignored for nearly 2 hours total. With all of that, there’s no point in even mentioning the food. The best food in the world couldn’t make up for that mess. Spend your money elsewhere, the food is not worth the stress that you will experience dining here. We should have read the one-star reviews and I hope you take this one to heart.