Your Pie Pizza Auburn — Restaurant in Auburn

By far the worst experience I've had in Auburn as a person with dietary restrictions. Long story short, the customer service is severely lacking, and the owner himself never even followed up with me about the issues I had. The cashier, Anne, deliberately rang my daughter and I up for Italian sausage pizzas when I clearly specified that I was vegan! Their kiosk was not working so she had to ring me up on the register. I showed her the screenshot of my order and had her repeat it to me twice-somehow she still put Italian sausage. The acting manager, Janae, smirked in my face and told me she was the one who prepared it and said my order had both plant based cheese/sausage AND Italian sausage. Like what kind of sense does that make?? "Well, looks like you ate it anyway"-ma'am, I've never eaten meat. Of course I would trust you to hold to your statement that you will provide plant based substitutes! Not only have I been vegan going on 9 years, I was vegetarian prior to that-and I am vegan for religious beliefs-they gave me pork, which is known as the most unclean of all meat. I also have a dairy allergy and am still dealing with IBS since. All because I asked too many questions and irritated the cashier. Would not recommend if you are anyone with dietary restrictions. The lack of decorum, an apology or even empathy was astounding. I ended up in the hospital due to lack of fluids from vomiting and shi* all night. On top of that, I'm a small business owner who was booked for an event and could not attend because I was in the hospital, so I lost hundreds of dollars! For a place that advertises gluten-free and vegan friendly pizzas, it seems none of the staff are knowledgeable or willing to learn. Janae was smirking in our faces the entire night. When I went back inside, the entire staff was huddled behind the glass, laughing and glancing at us. When I stared them down, they went inside the kitchen. I fully believe it was intentional and if they aren't fired, I highly recommend more training-especially if you intend to keep Anne and/or Janae. The icing on the cake? The owner never got back to me. I tried to give him the benefit of the doubt after talking to him at the end of that night but he never returned any phone calls or messages. I may go back in a year or two (if they're still in business), but I'd definitely order a pizza with no plant based cheese or plant based sausage. Plain sauce and veggies. If you're gluten free due to allergies I would stay away. Who wants to deal with this kind of customer service when your health is on the line? I would rate it a 0...

This is our first time at a Your Pie and it was very good. The picture is all that's left while I paused to do this review....lol. My wife and I each ordered our own 10 inch. It's unlimited toppings for the same price. She and I while we were eating already started deciding what toppings we were going to get next time. 🤣 We've got fresh mozzarella so it doesn't cover the whole pizza so we're thinking regular mozzarella and fresh.

The service was awesome and it didn't take any time at all to get the pizzas cooked. Also, the price for each pizza is very very reasonable. Make sure you come here, you will not be disappointed. And if you are, it's your own fault since you can choose your own toppings and put as many or as few as you...

$10 for a mini pepperoni pizza. They have an online special that is $8 but I guess they change it for game day. I asked if they were changing it back during the week, one week they did and this week they said they need to ask the owner. Said to wait 20 minutes after I asked how I would know and now it’s 40 minutes and nothing, called and they said he hadn’t come back. Figure it out but a small thin crust pizza for $10? I came by because I work nearby but I’m not paying $13-14 for a small pizza and a drink. If you think that is reasonable, you will soon...