New update to the update: Contacted them again cause they never came back to the phone. They are refusing to refund me because they made the food twice as it's my fault their service is pathetic and that the delivery driver supposedly delivered it elsewhere. I. Told them I wanted a refund before any food was delivered and while on the phone over one hour after they said they was gonna resend the food the delivery driver finally popped up and I told the person on the phone I'm refusing the food and want my refund. The person on the phone said he doesn't care if I want it or not that I'm not getting a refund. New review update: Don't waste your time or money here. I decided to give them another chance. Placed a order ar 7:22pm and it's 9:45pm and yet my food hasn't arrived. Their excuse? Door dash cause that's who they supposedly picked to deliver our food that we never received and that they somehow can't get a hold of to see what happened. I called after the first hour and a half and they said the food was MIA and that they was gonna do it again and then 1 hour later supposedly my food is still sitting there. I asked for a refund. They placed me on hold and I've been waiting for a while and no one comes back to the line. This place is trash. Added photo of app when i places order and you can see current time displayed on top so they can't say I lied! I ordered delivery like I normally do. Been a local customer for 2 years and HH is my favorite pizza chain. Lately this location has become trash! There is always something wrong with my order. If the cook wasn't extremely skimpy and put the ingredients on the pizza like they sold the ingredients to HIM it's that they forgot to put a ingredients or the flavor on the crust and thats what their actually famous for. Today's order the ingredients where correct but my pizza was doughy and raw! To top it off like they do lately I live literally 2 minutes from there and my pizza is 90% of the times either cold or luke warm! Sometimes they give you your food straight from the trunk of their car and the food not placed in the bags they are supposed to use to keep contamination from getting to your food and also to keep it warm! This place seriously needs to clean out their staff or retrain all of the employees and especially the managers for permitting such low quality! Thank God I have a toaster oven to finish...
Read moreI normally order hungry howies but from this point on I won't ever order from another of their establishments. For starters the time it takes you to receive your food you could have already plucked and peeped a chicken to cook. The timing doesn't exactly bother me it's not like I'm hungry or anything. (Sarcasm) Tonight made it very clear that I won't EVER! Order anything thing from here as long as I'm on this earth. I'll tell you why Like normally their late no biggie Well I sigh the receipt give it the ol John Hancock signature. Then rush with my pizza indoors. Well I set it down and noticed there was blood on top of the pizza box.. That's just want I want to see right before I stuff my face.. Blood. Well there goes my appetite for the night. I understand you DEAL with SHARP objects at your work but be careful and wrap your finger VERY GOOD after a incident.. The boxes you put the customers food in isn't a band aid common man.. If they think I'm eating this they've lost thier ever lovin mind. There ain't no telling if he got any on the food or what happen. I thought I ordered a simple pizza instead I ended up with something that looks like it belongs in a crime investigation. I don't know if I should eat this food or play detective. Thanks for staying GREAT hungry howies Auburndale you're...
Read moreHungry Howies is my favorite Pizza place but Auburtndale, "Nope"... If you live in Auburndale and don't mind driving- and you want Hungry Howies then go to the Hungry Howies on 92 by Combee in Lakeland... WAY MUCH better Hungry Howies on 92 and U get what you pay for unlike A'Dale... . Auburndale slacks on the toppings vs Lakelands.... Lakeland HH is NOT cheap on toppings like Auburndale is. Plus Auburndale is slow and I do-not recommend delivery. They say 45 mins to a hr on delivery and most times way longer and the food is ALWAYS COLD... Then after they arrive longer then what they said it would be they frown for not tipping. SORRY but if my food is NOT here on time and when you say it will be then most likely it is NOT going to be hot either so therefore - then NO TIP!!! Need to step it up Auburndale H.H... Get with the program like Lakelands and stop being cheap on the toppings... Give your customers what they pay for and not just mostly sauce and cheese and a few light hand sprinkles of toppings. SMH- This is the last Hungry Howies I like to visit. I drive a little extra to get a better pizza and still the food is hot when I...
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