Tu Sei Bella Pizza & Pasta House

Had to regretfully change my review. I have been coming here for at least 15 years, since the original owner opened the establishment. We’ve had minor snafu’s with past orders but nothing in regards to the quality. Yesterday, I ordered a large cheesesteak pizza, a large buffalo chicken pizza, a kids cheese pizza and a stuffed pepper. It cost $54 after my $5 off coupon and I gave $60 and told them to keep the change. This was a pick up order and I should have checked the food before I left BUT I have never had an issue like this before. The cheesesteak pizza barely had any cheesesteak meat on it whatsoever. It was literally a pizza crust and basically all American cheese. Didn’t taste good at all. The buffalo chicken pizza was great, skimped on the chicken a tad but it was really good. The kids pizza was a waste for $7. It was fresh dough but it just didn’t taste great. It wasn’t made like their regular cheese pizza. I should have just ordered 2 plain slices for my kids on the side but the woman on the phone talked me into ordering a kids pizza, which would be 4 cheese slices of pizza. I didn’t know they offered that so I gave it a shot in case the kids didn’t want the other pizza. When you go in and see their pizza at the counter, you expect to get the same quality when you order your pizzas on the phone. Definitely NOT the case last night at all. It’s almost like they save the quality pizza so sell as individual slices at the counter but don’t care at all about the quality of the actual pick up orders or something. I don’t know what’s going on there. I know that food costs have gone up tremendously during the pandemic but if a restaurant wants to keep their day one customers since opening (15+ years) then they would keep the same quality of food across the board and just raise the prices of the food accordingly, to keep providing that same quality. I’ve never once had such a bad experience here. I had my friends and family fall in love with this place and they come here every time they visit NJ. I’m hoping that this is just an issue with the cook that was on last night and not a precursor of what the food and service is going to be like in the future. $60 is a lot of money for 2 pizzas and a kids pizza that’s the size of a small personal cheese pizza and it was not good. I hope that the owner reads this and makes some changes. If I had known that the pizza would have been so skimpy then I would have asked for the whole pies on the counter to go bc what they made to order was completely opposite of what they usually make. Just terrible.