El Patron Mexican Grill & Bar — Restaurant in Austin

The food was surprisingly good for a Mexican restaurant in Minnesota! The Dill pickle was a little weird, but I support creativity.

The service was very disappointing. I asked why the Despertar came with TWO eggs instead of THREE as the menu promised. The server, Edy, ignored the question. Later, when I asked what the "Service Fee" was, again, my question was ignored.

Finally, the prices are almost 50% higher than shown on the online menu.

El Patron has a lot going for it. Very good food with a notable variety. The ambiance is average but acceptable.

The online pricing seriously needs updating. And, Edy, needs a Customer Service refresher course. (I subtracted the "Service Fee" from his tip, which was already minimal since he ignored my questions.)

On a related subject, I support minimum living wages for servers combined with an elimination of the archaic tipping culture. In the Las Vegas area that would mean about $22.70/hour consistently. But, not tips.

In the highly unusual situation that I described above, I was glad that I could express my disappointment in Edy's service by adjusting his tip accordingly. But, the need for...

One star, but only because I can’t leave zero.

First of all—don’t. Just… don’t. If you’re thinking about eating here, do yourself a favor and go scream into a pillow instead. Same satisfaction, less regret.

The bathroom? Looked like it hadn’t seen a mop since the Bush administration. The rest of the place? Equally crusty. We ordered fajitas, which were apparently cooked with the sole mission of becoming beef jerky. I’ve had more tender bites chewing on my own boots.

And the margaritas? Lord have mercy. I don’t know what science experiment they’re running behind the bar, but it tasted like citrus-scented floor cleaner with a splash of despair. How do you screw up a margarita?! It’s like messing up toast.

If you want a night full of regret, have your money wasted and the flavor of broken dreams, this...

I am never ordering from here again. I ordered take out, fajitas, a burrito, large cheese dip, and bean dip. Immediately I had them remake the burrito due to being made incorrectly. Then when I got home i go to eat it just to find out there is a ton of sour cream in it which was not listed in the description so I paid 14 dollars for a single burrito which was made with ingredients not listed on the menu. There was also no description on the bean dip so I assumed it would be refried beans and maybe shredded cheese, but instead it was covered with cheese sauce. The "large" cheese dip my girlfriend wanted was TEN DOLLARS and was criminally small, see attached photo. The measuring cup is only 1 cup and its larger than the dip. This place is an absolute scam and I highly recommended going to Tienda...