Neako and Jackson are fantastic employees. They deserve recognition. They premade the daily special so that my smoothie was already ready when I ordered it. This is brilliant because itās probably ordered a lot and improves what customers dislike most which is waiting. I go to a lot of juice land and havenāt noticed this before a great practice as a fellow business person.
One of the three ways to create RAVING FANS as the business book says: Hone the customer experience process and find ways to give that extra 1% that people love and will notice. In this case, I noticed how Jackson and Neako put in that extra 1%. They used their downtown to prepare which made their busy time more efficient and manageable. Customers notice. š
Cheers to yall and successful Austinās small businesses! Laurel M Morris
Plus, the reason I came in today is it was the last day before my Birthday $5 off coupon expired. Thanks for sending the email and recognizing peoples birthdays. This is a practice Iām trying to instill in businesses Iām working with to support like The Desert Canary.
Sharing because often times customers donāt share what they notice. Want yāallās efforts to be...
Ā Ā Ā Read moreI am a regular at Juiceland and I just want to acknowledge how incredible the Whole Foods location staff is. Jackson is always smiling and asking me how I'm doing. The smoothies are always incredible, and if there's ever even a slight issue they fix things immediately. Service is fast, even when they're busy. And yesterday (4/30) they helped remedy a situation from the 3rd street location - a big shout out to Joaquin, Cash, and Addison for being so kind and helpful.
Coming to the Juiceland at Whole Foods always lifts my mood - the employees are wonderful, the service is great, the smoothies are delicious. I will continue to return....
Ā Ā Ā Read moreI donāt write reviews often but when I do I mean them. Itās my first time in Austin and Iāve been here less than 24 hours and with COVID I havenāt had luck meeting people or finding good spots to sit and eat. Pierce, Kyle & Ahtziri were incredibly friendly, welcoming and helpful. They went the extra mile not just to make me a fire breakfast but also to make sure I had a great first time here in the city. Although the food is absolutely delicious, itās often the people that really make a place valuable šš½. I highly recommend you stop by and say whatās up and have a...
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