Sweetwaters Coffee & Tea — Restaurant in Austin

So, to be honest, I’d rate this place a 4.5, but since we don’t have a point system, I’ll give it a 4.

It’s conveniently located near the Texas capital, but you’ll have to find parking unless you’re a state employee, in which case you’ll have some parking options nearby.

The staff is incredibly friendly and will gladly share their honest opinions on their recommendations. Lynn was particularly helpful and friendly to all customers.

I ordered the breakfast biscuit egg and sausage sandwich. The biscuit was incredibly soft and melt-in-your-mouth, which I appreciated. I also got the caramel ice dragon with hazelnut added. While I found the drink a bit too sweet for my taste, it was still delicious.

I think this place is a great spot to work. They have Wi-Fi and tables, and there’s even a courtyard patio area where...

I came to order a Frappe like I do everyday and the clerk took the $20 BEFORE I gave her the change (total was $8.44). Long story short once I gave her the 44 cents she didn’t know the math to provide the correct change. The “manager” VERY RUDE Lila insisted that I take the change back and just get the change the lady was giving to me. I told her NO I did not want the loose change to just give me the whole dollars. She became confrontational and wanted to argue because I didn’t want the loose coins. Once I told her that I would report her, the response was very nonchalant so I assume she might be one of the owners. I WILL NEVER GO BACK and I go here daily. Customer Service is everything and as a business owner myself TREAT PEOPLE THE WAY YOU WOULD WANT TO BE TREATED. You can’t expect to be rude and get nice...

There are a ton of coffee spots in Austin, but this is certainly one worth supporting.

The owners are incredibly nice and have wonderful customer service, always willing to go the extra mile for a new customer (extended my coupon that had expired a day before).

The space is sleek and small, but they have enough space to maintain social distancing, and they offer outdoor seating that's insulated from the busy street. They also have complimentary parking behind the store.

The real draw though is the breadth and quality of products they offer. There are about two dozen teas and around 10 different coffees to try, with rotating seasonal offerings. Their cold brew is also fantastic (super smooth).

Tl;dr: Definitely swing by, it's a great place with wonderful ownership and a high quality...