Tacodeli — Restaurant in Austin

Viva doña!

Salsa doña is almost a reason to come to Tacodeli alone. Let's just say that it's amazing and you won't be disappointed. It's the greenest of green sauces made of a few simple ingredients: Jalapenos, garlic, oil and salt. If the tacos weren't as good as they are, I'd STILL come to Tacodeli just for this salsa.

There are plenty of places like coffee shops and whatnot that carry Tacodeli tacos however nothing beats the real thing.

Breakfast tacos: Kind of can't be beat. I definitely put Tacodeli in my top 5 breakfast tacos category for Austin. In fact, they're part of my bi-weekly Sunday ritual. I'm a purist so I just get bacon and egg but you can build your own to your hearts content. Now I will admit that Torchy's does some amazing things with eggs and combinations but if you are like me and treasure simple, distinct flavors, you'll love Tacodeli's breakfast tacos.

My stand out favorites: The Delibelly -- A charred pork belly taco with avocado, cilantro and onions. This is a must-get if you come on a Saturday or Wednesday. Chicken Adobados Taco -- Adobo chicken in a light sauce, cilantro and onions - y u m. Shrimp and serrano taco -- It's shrimpy and spicy! Frontera Fundido -- One of Tacodeli's signature taco flavors and their Ceviche round out my list.

Their queso is almost a conversation starter, they serve real sugar sodas and decent coffee.

The one bad thing about Tacodeli is the fact that they're so good! Their success over the years has spawned a number of locations however they're still mobbed and it's not uncommon to see a line out the door.

Go for it anyway, the line moves quick enough. If you're there on a Sunday, say 'Hi' to me and...

As a long time Tacodeli fan, the other day would be my last. I have been frequenting Tacodeli for over 10+ years now and I am so disheartened they would betray me. I go here at least a couple times a week, on my way to work to grab some tacos to-go. I saw a couple of days ago they had gotten some new wrappers on the to-go tacos, no biggie right. That’s where I would be wrong. These are an absolute NIGHTMARE to try and pry open. I tried to give these new wrappers a chance, but they are essentially child locked. Further than child locked. It is impossible to NOT destroy the entire taco while trying to pry these horrible things open. My wife, who is good at everything, can’t even open these. They have exploded in my car multiple times because of how downright AWFUL these wrappers are. The ONLY time that the taco has stayed intact in these, was CUTTING OPEN THE WRAPPER WITH SCISSORS…………. Not to mention, they taste completely different. These are NOT the same as the original to-go tacos. I usually get a BEC and PEC, the eggs taste like chlorine on both and the bacon is burnt so bad it’s black. The tortillas are soggy, the potatoes are not up to their usual standard, and all around just gross. And the cherry on top– the taco simultaneously gets stuck to the wrapper so it’s just falling apart in your hands. I could go on and on about how horrible these new wrappers are. I will unfortunately NEVER come back to Tacodeli after being a long time customer and will let my friends know to do the same. Please go back to the original delicious to-go tacos you’ve kept the same for...

I have always had great experiences at Taco Deli, but I wanted to provide a review for this specific location. I placed a group order for pickup in the morning, but it wasn't ready for pickup when I arrived. The staff noted the ticket order had been buried underneath other orders and thus, got lost in the process.

Not only was the staff genuinely apologetic, but they provided me a free cold brew, $20 gift card, and 5 free taco coupons as compensation while I waited. They put the order immediately ahead of everyone else's, and I waited no more than an additional 15 minutes.

THIS is fantastic customer service. What could have been a bad situation was immediately rectified (in my opinion), and I am extremely impressed with how the situation was handled. I am disappointed in myself for not grabbing the two gentlemen who helped me through this experience, but I hope you know who you are. I'll update if I can find out y'all's names. Thank you!

UPDATE

I came back to add another story to this review because I yet again had another fabulous customer service experience. I placed another large group order, but the points were not posted to my rewards card even though it was swiped when I paid. Andrea helped me resolve this issue and even elevated it to a higher level for the points to come...