1st WARNING: do not read this review if you care more about getting drunk than eating food.
2nd WARNING: do not continue to waste your time reading further if you are a person who believes that Taco Bell (or Señor Frog's) is adequate as well as palatable Mexican cuisine.
3rd WARNING: do not read further if you have no idea what adequate or palatable mean.
Some idiot said something to the effect that "if you don't have anything nice to say, then don't say anything at all"... but my review will not be that kind. In fact, it is more of a digestive confession in search of absolution for my momentary lapse in judgement during hunger.
No chips/salsa offered so my buddy ordered the fried calamari, an Arnold Palmer & an iced tea as we settled into the vast menu. We weren't there to drink, we were there to eat food. Despite this we were asked more than 3x as to whether we desired a drink. We politely declined and then proceeded to order food. I was curious as to how the calamari was going to arrive as well as the Al Pastor quesadilla mojado (w/salsa roja) was gonna look so I decided to order the $10 Caesar salad thinking what could go wrong. Well, the calamari came out 1st and it resembled a fish stick shape. It tasted like fried fat sticks and looked nothing like any calamari I'd ever seen. I questioned it's authenticity as well as scant amount alongside the flour dusted french fries that came alongside. My buddy then received his order with the incorrect salsa on top. Green instead of red. When the server took it back from him she insisted he ordered green. The kitchen didn't fix as much as just pour red sauce over the first try. It was obvious. The plate was a soup of sauce! Next up came my salad. Looking back I should have taken a picture but I was already getting my things together to leave and eat elsewhere. The salad was in no way a Caesar. It had loads of iceberg lettuce, unripened slices of tomatoes, cucumber, cheddar/jack shredded cheese, knarled/burnt croutons and a lump of that Kraft parmesan cheese that comes out of a shaker. I didn't touch it. My buddy had cut into his quesadilla and there was no meat inside. Granted, we didn't order what many people might have but if the restaurant couldn't deliver on these items, what the heck are we to expect of the rest of the menu. Ask the hard-working/healthy looking locals where they eat their food and many will not name this restaurant. If you like food to help your drinking habits ...then this might be the...
Read moreMy experience resembles those of the negative reviews. The fried calamari appetizer consisted of just a few of them -- they consisted mostly of breading sitting on a bed of french fries. Very little actual calamari were served -- the price was at least 4x too high for what was served. Taco plate had miniature-sized taco shells with just a sprinkling of beef inside along with just cheese and lettuce. They were not good at all -- no joke, Taco Bell makes better tacos. At least the beans and rice were sufficient, though the beans were salty. Horchatas were served in small plastic cups -- mostly filled with ice. By the time I got mine, the ice had melted and it was a very diluted drink. Since I got one free refill, I asked for no ice on my next glass. When I got it, it still had ice. I reminded the waitress I asked for no ice -- she responded that she added no ice, the ice that was present was what remained from my first glass. Sheesh!! Other plates ordered weren't terrible, but overall nothing was better than just ok, and some was pretty bad. As others mentioned, they do try to nickel and dime you, which is very disappointing. The bill was $130 for a family of four and as mentioned, Taco Bell would've been a much better and cheaper place. Overall it was a bad experience and I can't recommend this place at all. There has to be better places to eat on...
Read moreHAD I KNOWN THIS, I WOULD NOT HAVE EATEN HERE. FYI............I was on the island on December 31, 2018 and the fajitas were average---nothing special, along with the margarita, Oh and a cup of hot water only and was charged a $1 for that. There were 3 of us and as the server gave us the bill, we asked to have it separated for each of us and we were told they cannot do that. So we asked can we pay separate at the cashier with 3 different cards and were told yes. For some reason....It was a big deal and the hostess tried to help separate with much confusion and we left. I got home yesterday and realized that I was over charged by $10, I had two items...how can this be such a big deal? **RESTAURANTS ALL OVER SPLIT THE BILL IF REQUESTED, WHY NOT HERE? We were 3 traveling alone and why would we want our bill to be put together? I was not impressed with the way this was handled. Management, you do realize lots of people read reviews these to decide where to go. Just because a process is easier for you, I believe it is best to make it all about the customer. Please do not send me your automated response as I will not be back and hope this post persuades others to look elsewhere. How about making some changes in your procedures that will help the customer out instead of saying "we hope you come back"...
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