I came here with family to celebrate a birthday durning a week night. It was not particularly busy so when we were seated and ordered drinks we didn’t anticipate a long wait. We had a standard order of drinks, 2 beers, wine, and 2 cocktails yet we waited roughly 45 minutes for almost all of our drinks to come out. We then were informed by the bartender that “he was looking for the vermouth” which made it apparent they didn’t have any. As we didn’t want to order food until our drinks had come we waited on the drink. After an hour of waiting multiple waiters came to take the drink order and even then they were still confused on the order. When the drink finally arrived we put in our food orders. While waiting another random drink was hastily dropped at the table with no word from the waitress who dropped it off. We figured it may have been a comped drink as they offered to comp a glass of wine (which they never brought) due to the trouble but when the receipt came it was put down at full price. The food was alright… and that’s ignoring the price. The scallops were mediocre, enough to not bother bringing home, the chicken was… well… chicken, the steak was good but I’ve had the same experience at a Texas Roadhouse for 1/3 the price, and the burgers were a solid 7. The music doesn’t fit the aesthetic at all with a more techno and upbeat sound more suited to a cheap bar than a relatively expensive sit down restaurant. By the end we were struggling to find someone to keep our waters full and when the ticket finally came it was incorrect. What should’ve been 1 1/2 hrs turned into a 3 hour ordeal that seemed to drag on. At no point was I impressed of satisfied with any part of my experience and neither was my company. Throw a dart at Vail to find a different restaurant and you’ll do better. For a town with so many great restaurants I don’t understand why you would...
Read moreThe establishment has not been operating for very long, so the experience might improve with longer operation. We ate a busy time and it took 20 minutes to put a drink order in, and the rest of the dinner cadence followed the same timing. Wine list is decent for both by the bottle and by the glass, pours are very fair for resorts. The food left a lot to be desired. Cacio e Pepe pasta was served over cooked in a cheese wheel. This involves over cooked pasta with absolutely huge globs of parmesan that don’t melt into the pasta. Great “table side” experience for entirely disgusting effect. Additionally pasta was served without pepper, I had to add any pepper that appeared in the dish. So order if you want slimy spaghetti with chunks of globby cheese (Included a photo of leftovers with cheese globs). The chicken which was also ordered at my table seemed to be good. Food timing will improve over time, but until they can put enough attention into their food to at least properly cook pasta, I would hold off. My table was accidentally delivered a chicken meal for another table and when they realized, they asked her if she touched her food and served it TO ANOTHER TABLE. Straight from our table to theirs.
Also, if you are not staying there DO NOT SELF PARK. The charge is $60 for more than one hour and they validate $10. So add an additional $50 to your subpar food. Also the waiter said if you valet it’s 100% covered, not sure why self park would not...
Read moreFor the prices they charge, I would never reccomend this restaurant. We made a reservation and were seated 10 minutes after arrival. It then took 30 minutes before anyone asked us for a drink order. The manager was sent over to take the orders because the waiter had been taking care of other tables. The waiter, Alexander, came over and gave significant attitude to the table upon taking orders. The food then took over an hour to be served. I had the trout which was not great, but I had a bite of the the impossible burger and that was ok. Neither were worth an hour wait and 30 bucks. Our server came to the table a total of 4 times over the 2 hour experience. At the end the server even had the audacity to ask our table if we “loved the service”. We told him the food was fine but the service was one of the worst we had seen, and he responded by blaming it on the kitchen. We had one drink all dinner because we were never offered to order one beyond the initial order.
Beyond the fact that the waiter was rude and incompetent, the general management of the restaurant was a mess. There were at least 5 bussers walking around aimlessly and the servers were MIA. For four people with a drink, appetizer and main course it came out to $350 and it was a true waste of money.
Will not be coming back here and hope to see either management change or a new restaurant take its place when this one inevitably goes under as it is a fraudulent attempt at...
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