I figure might as well get busy taking care of my to do list items, and stopped by to get a breakfast item or something to eat.
I have been here several other times service is anything from ok, to why did I come here?
So even if they were open, and system was not updating, based on previous experience at this location I most likely would have given 3 or 4 max, and they would have had to show significant improvement compared to previous visits.
Personally I don't care if they're cleaning the floors or if they're the sandwich makers. please do wash your hands between cleaning the floors and making sandwiches of course, but more importantly take some pride in what it is that you're doing to earn some money. Take care of the customer, and they will take care of you.
A nice smile, a friendly hello, goes a long way, you may even try saying, welcome to Subway, have you decided what you might like to order, or may I offer a few suggestions for you to consider?
It's just a bit more friendly of a an approach I feel.
The customer said I just hear your words that you're interested in assisting them, they should feel that you genuinely want to assist them in there dining choice this day.
Location isn't the best but any more today unfortunately a lot of neighborhoods are going downhill it seems. fairly well patrolled by the police so you shouldn't have to be too concerned about any issues. Just be mindful of your...
Read moreI am beyond frustrated with my recent experience at this Subway location. I stopped by for a quick lunch, thinking I'd be in and out since I was on a tight schedule to get back to the office. There were only three people ahead of me in line, so I assumed it would be a short wait. But to my utter disbelief, it took a staggering 10 minutes just to serve one person. I couldn’t believe how painfully slow it was.
The employee making the sandwiches seemed either new, clueless, or just plain indifferent to the line piling up. I watched as two other employees loitered around in the back, peeking out from the kitchen, but doing absolutely nothing to speed things up. They clearly saw the growing line, but seemed in no rush to help.
This isn't the first time I've dealt with this level of incompetence at this location. I finally had enough, left empty-handed, and felt like my time had been completely wasted. I won’t be back. Honestly, I’d rather take my business to Firehouse Subs, where at least they value their customers' time.
To the manager or owner of this location, you need to seriously reassess how things are run here. Leaving one struggling employee on the front line while others hang out in the back is a disgrace. If you can't even manage to serve your customers efficiently, maybe it’s time to rethink your business model....
Read moreOn 07/07/20 at 10:55 pm, I went to this Subway Location and their customer service was TERRIBLE. The male worker that night was very rude. I’m aware the store was closing at 11 pm. But does it really take that long to make a sandwich?!?? He was serving someone before me and he said something but wasn’t looking at me so I disregarded what he said and continued to waited in line. Then when the customer before me left, he rushed to the back and said something about “She told me she was my last customer” again without looking at me. There are store hours for a reason. I worked at a food franchise before and I was expected to abide by the hours. AND I’m aware that the oven was probably turned off a while ago but I was willing to work with that. All you really need to make the sandwich are gloves and a bread knife so there aren’t any dishes to clean. I would’ve felt better if the guy tried to console me but he rushed to the back with an attitude and without a clear explanation. Will never visit this location again. I’m calling to make a complaint tomorrow so they can teach their workers properly a little something about...
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