Harris Teeter — Restaurant in Baltimore

Worst part of this store is an employee/(manager?) named Jay. I had visited the store needing 5 pounds of chicken breasts but arrived after the deli counter had closed. Disappointed and out of options, I spotted a sign at the counter that read , (to paraphrase) "If after hours and the deli counter is closed, please ask the customer service desk for assistance and they will be happy to help you". Arriving at the service counter I see a guy who looked to be a manager, wearing 'Jay' on his name tag, and asked politely, "excuse me, I know it's late, but would it would be possible for me to get fresh chicken breasts from the deli counter?"Jay immediately got a look of disgust in his face and replied with as much revulsion as his voice would allow, "from where?" Based off of his response, I was now fearing it was old fashioned to call it the Deli counter so I then hurriedly and regrettably changed its name to the 'meat market' and pointed behind me in the direction of where this department, regardless of name, was situated, unmanned and unknowing of the difficulty I was having in describing its existence to the man who was presumably in charge of its purpose. My quick thinking and charades must have done the trick though, as Jay replied with "FINE!" and proceeded to slam down the paperwork he was holding, threw his head back like a toddler being asked to clean up his room and rolled his eyes with as much repugnance as my girlfriend when I told her we should stay in and make dinner this past Valentine's Day. It was this response from Jay that alerted me to a memory I had of being at the same store, and asking the same question, at the same time of night to what turned out to be the same Jay about 8 months earlier. If nothing else, Jay does convey a strong sense of continuity to his customer service style as I recall he acted in a very similar manner the first time I had asked. The only difference then was that Jay had been standing directly next to the deli counter when he so reluctantly summoned the energy to place 8 breasts in one bag. But back to tonight, after Jay so eloquently agreed that he would supply me with the aforementioned chicken breasts I became somewhat, understandably, disenfranchised with the integrity of how my breasts would be handled. Once Jay was alone in a darkened room and allowed to handle my breasts in the back of what I could only think to publicly (and embarrassingly) call The Meat Market, would he treat them with the respect and dignity they deserved? Or would he manhandle my breasts and spit on them and call them nasty names in vengeance of our brief yet significant verbal encounter? The dilemma lingered as I quickly stated, "but if you don't want to then don't worry about it." To this point in my 36 years, I have yet to encounter a professional, working for a company, who no doubt is tasked with dealing with customers on a daily basis, respond with as much angst and personal frustration as Jay did to this lone comment. Things immediately turned for the worse as he became enraged and demanded, "why wouldn't I want to?" Squaring his shoulders to me, pressing for a response to my preposterous allegation. And not in a way that stated he had pride in his duty to serve as an employee at an overpriced super market, but more in a way which showed his inner demons and insecurity of being trapped so long in an occupation which he was so absurdly mismatched according to the qualifications in the now forgotten job description he signed many moons ago. It was this response that made me relinquish my quest of finding the elusive chicken breasts and instead become satisfied with the cart full of other highly marked up items that I have bought so many times before at the same store for so many years. I nodded and thought to myself that Jay just gave me all the answer I needed to know that there was now no doubt of what this man would do to my breasts in the back of that meat market. The good news is, I move to Canton in one week and will be that much...

Harris Teeter is probably the nicest grocery store I have shopped at. The store has a great set up, if you only want groceries (and a few cleaning and paper supplies), you only stay on the first floor, saving you time and waking. If you want pharmacy, hygiene and seasonal items, you can take one of two large elevators (one on each side of the store) upstairs. The grocery area is set up with cold items along the edges of the store. They also have a wide selection of fresh hot food (including surprisingly good pizza), deli and bakery on the right of the store. In the back they have a butcher and seafood area. What is great about Harris Teeter is that you can order your meats like a deli. For example, you can order chicken breasts by the breast (at $1.99 a pound I might add). Harris Teeter also has great customer service. They have at least two fruit samples, a cheese sample, a meat sample, two bread samples and a bakery item. All that keeps the kids happy! And to top it off, they have free sugar cookies on the way out. Staying on customer service, when it's time to check out, you don't have to load your items onto a belt. You just roll your cart up and the cashier takes them off, scans and bags. In addition to the samples and cookies, parents will be happy to note that they have a couple car carts, but with the kids sitting at the top, so you can easily see them, not at the bottom front for them to fill it up without your knowledge. Fit those with babies, they have a couple carts with built in baby seats. They just opened a brand new Starbucks as soon as you walk in to the left. If you want to sit and enjoy your coffee or fresh food, they have many tables and chairs on the second floor that overlook the first floor. Price wise, they are average. They used to be more expensive, but over the last year or more lowered a lot of prices making them very competitive. Their sales are great, they have a lot of buy one get one free sales (that ring up half price, so you can buy just one) and buy two get three free sales (you have to buy five). Additionally, if you register your "VIC" card, you get a free extra special deals that last all week (usually one or two items) and about seven more items that last Friday...

This was my very 1st time patronizing at a Harris Teeter. And I must say, this is a very nice establishment.

I was out and about with my sew sister and her mom for an outing when we stumbled inside. We all have aches and pains, but mom definitely needed some assistance, so we got her the motorized scooter. As a tease, I informed the security guard, he should check her for her license and registration. We all got a kick out of his sense of humor. He made us feel welcome even though some patrons were bothered by our laughter.

I was surprised how big this store was and had two levels plus an elevator. It almost reminded me of Wegman's. They had a hot and cold bar, various choices of cheese, and even had a section for wine and spirits. I had no intention to buy anything, but did pick up some tea, vanilla paste, and lemon flavoring.

I did take notice of the # of employees that were POC and how well they operated the store. It gave me a sense of hope and pride! Even at check-out, the cashiers nearby insisted they help me check-out since I only had 3 items . I wanted to stay with my friend and her mom, even though they ahd way more items. I then let the nearest cashier ring me up. She asked if I was VIC reward member, and proceeded to tell her I was not since this my first time shopping here. I give kudos to each and every staff member for their assistance and putting a...