Bloom Health Centers - Baltimore — Local services in Baltimore

I have been calling dozens of practices in my area and none of them said they would see me for this very specific service because I was an adult. When I called bloom, they said they absolutely had providers for that. I asked multiple times, and each time they assured me they could. Minutes prior to my first appointment, my provider contacted me to tell me she was not the correct provider for me (in her defense she said she had been trying to contact me all day, but I was in a dead zone and did not receive any of her messages). After telling her what I had gone through to get to her, she said she would help connect me with another provider that could help. When my appointment came along for the second time, that provider said he could not provide the service for me, and that he would find someone that could and get me an appointment with them. I heard nothing for many weeks after that. I contacted Bloom and they said they had a note on my profile to schedule me with the other provider. Again, I had them confirm REPEATEDLY that this would be the right provider and that she could in fact provide the service I was expecting. About a month later I had that appointment and the provider very quickly told me that Bloom Health does not provide that service at all. I appreciate her honesty, but this has been a giant run around and wasted many hours of my life trying to get to happen. The providers seem to have done the best they could under the circumstances, but it seems the scheduling is all out-sourced. None of them actually understand anything about their prospective patients' needs. They are just trying to quickly get you scheduled. In many cases this might be very helpful, but in mine it has been...

I just had a Telehealth appointment with a provider from BHC this morning. The provider was 10 minutes late to the appointment and was very cold and snappy in her demeanor in the first part of the appointment. I can say that her mood slightly improved from the middle to the end of the appointment. I felt that despite having a diagnostic letter from another provider, I was being interrogated about my specific symptoms. It was not enough that I had a letter from my psychologist or that I used an umbrella term for the specific type for my diagnosis. We discussed my medical history in brief. As she described the medication options, she ranged from the non-stimulant to stimulant options. The stimulant options were presented to me in an adverse way as they are "controlled substances". The risks for this category of medication were emphasized. I ultimately opted for a non-stimulant to start off as it did seem to be the best option for me. However, after talking to a friend, it seems that the white folks we know with the same diagnosis are all on stimulants. And in this experience I felt discouraged from taking a stimulant. Another friend with the same diagnosis who is also Black had to fight for a year to even receive medication. I hope this is not a common experience. If I have any updates for my rating, I will be sure to...

Absolutely the worst place anybody could go for mental health. I lost my psychiatrist due to cancer, and these people only care about plugging in information in the computer algorithm and diagnose me with absence of forethought and out of the box thinking. I clearly have PTSD and have had many people murdered in my family. I was dismissed after improper diagnosis. The people continue to call me to try and set up additional appointments after dismissing me on the first visit. I poured my guts out to that nurse practitioner explaining the rough life that I had growing up in the Baltimore City. These people are only interested in getting paid. I have good health insurance and all they wanted was for me to keep making appointments and care very little about my mental health. I recommend anyone steering very far and clear from this place. They keep calling me set up additional appointments. All they care about is getting paid....