I had a really bad experience today.
When we first arrived there was an obvious wait as people were gathered in the lobby. No problem, we gave our name and were told it would be 15 min. While waiting, we sat listening to the cook very loudly sing along to the already extremely loud music.
25+ minutes later we were seated. Again, not a huge issue. As soon as we were seated our waitress immediately comes over and asks what we want to drink, even though we hadn't had a chance to even look at the menu. We put in our drink orders and she was already asking if we knew what we wanted... so we told her we needed a few minutes. 30 seconds later she comes back with our drinks and asks what we want to eat. We then told her we still needed a couple minutes. She then proceeded to come back a minute later to ask again. Feeling rushed, we placed our order.
Our food didn't take long to arrive. Thank god, because 5 minutes after sitting down I was ready to leave. Besides the cook being very annoying, there was absolutely no air-conditioning. It was so hot in there that I was literally dripping sweat.
I ordered an omelet which had almost no cheese on it and the egg tasted extremely boring and had more of a scrambled egg texture. My French toast came SMOTHERED in salty butter. It was so covered in butter that it was soggy. I personally prefer my French toast to taste like French toast and not salt. So, I ended up only taking a couple of bites of my food. My fiance said that his "Nashville Hot Chicken Melt" wasn't bad. (Although he ended up with an extremely upset stomach later that afternoon. Needless to say, we spent our evening at home lol.)
We left fairly quickly. Our food ended up being almost $50.... for two people. Definitely not worth even half that.
Again, The wait wasn't a huge issue. It was a combination of the waitress rushing us, the unprofessional cook, the building being so hot and the food being subpar, and overpriced. We won't be going back to Dennys, and I recommend...
Read morePlace is very unprofessional, Manager is Completely Ignorant, Today me and my wife came to review the store and after entering Bangor Location with are service Dox Max In a Dog Stroller We was told he needed to be put on the floor, The floors are completely Disgusting and Nasty, My service animal is in a Stroller with a pull over Net, I was told today only he can be in that next time he needs to be on the floor, I refuse to have my dog removed from his Stroller that's clean that he lays in to be tossed on filth, Manager refused to serve me and treated me and my wife like garbage, Im very known for my reviews and have shared Dennys over 186 times with great 5 star reviews, I will not Tolerate this ignorance and be removing call blogs and post all reviews and all history with Dennys, your manager in the Bangor Location does not have management skills, and should be removed from this position, Maine laws specifically state the laws on service animals, The understanding of food is common sense that a animal needs to be on the floor, But a service animal in a enclosed dog carrier does not need to be removed cand put on a floor when he or she is in a closed carrier, I will be contacting My Attorney in regards not being served and refused due to my service animal Max Lic # 2375* State of ME Department *** Training 827 this has been a horrible and disgusting experience. Pet owners of service animals be very alert going to Denny's seems they will challenge you for a confrontation instead of doing their job, CEO will be Contacted Next and Service animal Board,
Take a stand for your service animals, When you need them they are their!!!! They need to be Hurd and your...
Read moreRun, don't walk away from this horror show of a restaurant!! I've never experienced such a loud, obnoxious staff in my entire life. They had music screaming from the kitchen but that couldn't match the screaming from the STAFF! All communication was yelled through the kitchen and across the restaurant. When we asked to speak with the manager, Beth Runnels, she approached our table with one word..."Yes?". When we told her of our complete dissatisfaction with the decibel level of the staff (not customers at all) never did she apologize. Instead, she claimed that they receive more compliments than complaints (51% vs 49%?) therefore our complaint was invalid. She also stated that her staff liked the work environment. Never did she voice any concern whatsoever about our terrible experience. When I told her how amazed I was to be told I was WRONG about my complaint, she stormed off and said we needed to leave...which of course we promptly did. I just looked up Beth's LinkedIn profile and it states she's been a manager at Denny's for over 17 years. I'm stunned that anyone so rude and unprofessional could hold a management position for 17 days, much less 17 years. If I find this to be true I will NEVER eat at another Dennys anywhere. Their corporate should be ashamed that one of their restaurants would be allowed to operate this way and employ such rude staff and nasty managers! BTW...go to Google reviews and read their one star reviews of this restaurant. 95% are written to complain about the obnoxious noise belched out by the staff. Apparently they are all “wrong” to complain, at least according to Mgr Beth...
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