Berthelot‘s Crawfish Company — Restaurant in Baton Rouge

Bought 4 sacks live crawfish from this business last weekend 3-27-21. Crawfish had been in the cooler longer than they should have been. Crawfish were very weak. Not lively as they should have been if fresh. About 4 pounds dead and stinking in each 34 pound sack. Most of the others died after a couple 20 minute fresh water purges. Was boiling for 35 people. Did not time to return to business and argue. WOULD NOT BUY FROM THIS BUSINESS AGAIN. Also a pet peeve of mine, when they bring sacks out there is no pound tag on the sack. They tell you how much is in each sack. Suspicious to me. Was in the seafood business for many years, tag confirms weight you are buying, not what you are being told. Came from Mississippi to do a boil in Baton Rouge for some LSU students....

Came approximately 30mins before closing and ordered crawfish, the lady however failed to inform me that these were freaking COLD crawfish! After I drove off and reached in the bag to take the dipping sauce out because I don’t like for it to be in the bag with my “hot” crawfish and my sauce gets hot and that’s when I immediately called the store and the lady claims as they just put them in the cooler before closing. Well I would have appreciated having a choice if I wanted to spend my money on cold food that’s suppose to be served hot. For this reason I won’t be back! I could have took my $30 and spent it on a...

Do not waste your money here. I’ve eaten from Berthelot’s a few times and never had an issue with what I had previously purchased. Today I paid for 12 lbs. of crawfish and other items from the menu. The total was nearly $120. I have no issue with paying for quality but this small company intentionally mixed leftover crawfish that had been frozen or chilled in a refrigerator with hot crawfish. This tactic was all in order to make a quick buck. That isn’t service or professionalism and each employee, especially the server, lacks integrity.. Hopefully, this review makes potential...