Carousel Coffee — Restaurant in Bay Lake

The coffee itself was excellent, rich, well-balanced, and clearly made with care. The service, too, was impeccable: the staff were professional, courteous, and attentive throughout the experience. It’s clear that the team is trained to the standards one would expect in a luxury setting.

That said, I was genuinely surprised, and, to be honest, disappointed, to be served such a great coffee in a cardboard cup. In a luxury hotel, every detail counts. The choice of serving ware is not a minor point; it’s part of the overall experience, the atmosphere, and the sense of refinement that guests come to expect.

Drinking from a paper cup might be acceptable in a coffee shop on the go, but it feels completely out of place in a high-end setting. It takes away from the moment, and unfortunately, it left a lasting impression that didn’t quite match the otherwise high level of service.

I say this with the utmost respect, because everything else was truly excellent, but when you’re aiming for excellence in hospitality, the details matter. I sincerely hope this aspect will be reconsidered in the future, as it would significantly enhance the...

Newer renovated space in the Boardwalk. Replaced the gift and sundries shop. I do miss the branded items they used to stock. Long-time user of the Bell Vue lounge, which has been updated to a 30's era vibe. Just wish the coffee was still here. Meet many friendly people over coffee in the Bell Vue. The new Carosel area doesn't seem to have caught on yet. It is a bit over bright and antiseptic for morning coffee. I'm grateful they are still offering the service, but it's more Hamton Inn then premier hotel. #coffee #lounge #morning...

I came here for coffee every morning that we stayed at the boardwalk inn. The ladies at the counter moved very efficiently. They’re very friendly. There’s a decent selectionof bakery. My husband had an iced coffee every day and I got shakerato which is two shots of espresso, shaken over ice flavored with vanilla and I would add some half-and-half. It was delicious and a great way to start the morning before going to the park. I’m very glad this was coffee shop was...