Anyone with Food Allergies? It was our first time at Piada Italian Street Food.. Passing through on our way home to NW IN, we googled our way to a Piada in OH. With ALL my food allergies, including gluten, traveling is VERY Challenging and Stressful to find food that won't land me in anaphylaxis to an ICU (seriously 3x after eating out). I first call ahead and speak directly to venue chef. After speaking with Chef Jake, I was feeling confident and assured to pursue Piada. Chef Jake came forward personally to make my order. Being my first visit and extreme allergens, I observed the caution Chef took out clean tongs, serving from new ingredient containers obtained to avoid cross contamination, and freshly wiped down work area He was knowledgable of ingredients, highest quality with specifics in texture and flavor. I requested new block of hard cheese to be grated for topping as shredded and pregrated cheeses have a touch of corn, potato, or gluten sourced additions used as cheese anti-caking agents. I was given choice of a lemon vinaigrette or oil/vinegar on the side. Upon the first taste, YUM! My Italian Grandpa would have loved it as it was a reflection of his cooking! He was an incredible gardener growing all vegetables down to the herbs in hot boxes. He was also a Phenomenal cook in Italy and shared his gift every love filled Family Sunday Dinner. Yes, he would have enjoyed Piada. Not only the food I waa impressed with, but also the caring staff. Not only could you feel an atmosphere of friendship amongst them all, it was also eminant how that respect flowed over to the customers as well as the upkeep of the restaurant itself. The art motif was very complimentary with a simplistic balance of venue personality. It was a great meal and outstanding experience for "fast food"~ such an impression that we inquired of franchise opportunities. Overall, my review as a Multi Food Allergen world traveler (and nurse/nutrtion. ..I should be a professional google allergen review advocate! My passion is there ), BE proactive in asking questions straight to the Actual chefs. BE bold in specific questions and in request of preperation. I ask to see Actual products and labels and procede to request Newly washed cooking utensils/seperate cookware, and wiped down work areas. If approached in the manner of Vital Importance AND Gratitude, Most venues will provide accomodations..Or they will be honest stating they have little to no means to assure allergen safety. THANK YOU Piada and Thsnk you, Chef Jake and staff for a wonderful dining experience! Any Time I can leave a restaurant Verticle (opposed to an ambulance!), is a WINNER to Me ..esp with a smile and a...
Read moreI was very disappointed this time in Piada. I ordered my create your own salad on the app and arrived early at the store to get it. I waited a few minutes which was fine because I was early and the cashier was very polite and friendly. I didn't check my order before I left and went straight home to open my bag to discover they forgot the dressing. I have been working all day and running around at work and the last thing I want to do after I get home is drive back to the restaurant for a container of dressing. I called to speak to a manager who asked if I would come back in and after I said no she said there's nothing they can do for me because they can't refund my whole meal because they forgot dressing. I understand it may seem minor to them but how am I supposed to eat a salad without dressing that I paid for? It's like ordering a pasta bowl from there and not getting any sauce. I would have even been fine if she even offered me extra dressing the next time I came in. But because she said there's nothing I can do for you I just got off the phone politely. Overall I am just frustrated I ordered a meal I can't eat because it's missing a key component of it. Not sure i will be returning to...
Read moreWell this was my very first experience with Piada Italian street food restaurant. I could not have been happier. I will be back again!!! I had the regular pasta bowl with Chicken Carbonara and the Cannoli Chips with the cream cheese chocolate chip dip. I'm telling you this was absolutely fantastic. I ordered many of the different toppings on the side so that I could try them and decide what should be good in my Chicken Carbonara. I added so many of the things everything tasted great. I especially loved the basil pesto. I wouldn't change a thing about your restaurant. I have been here now at least one and one half hours. Just watching how everything works. You guys are so Speedy here. I just watched 10 people go through in 13 minutes. Your speed is tremendous. Oh by the way, I work at a fine dining restaurant and your Chicken Carbonara is better than ours. I love how we can personalize everything here. Trying all the different sauces, and toppings. Pearly is a fabulous manager!!! I also really enjoyed meeting Micha, Andrew, and Juan. You have a great team of people working here. Keep up the good work!!! I will definitely promote you guys. I can't wait to bring my friends and family in...
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