Burger King — Restaurant in Beaverton

If I could give no stars I would... older blonde curly haired lady with the black sweater at the window was extremely rude, and unprofessional.. We came through the drive thru, told her we had a survey receipt for a free whopper with purchase of drink & fries, she stated 10 separate times throughout ordering she needed our receipt/coupon, we ordered a value onion rings $1.39, value Sprite no ice $1.59 whopper no ketchup or onions, and 2 for $6 whoppers both regular, we get to the window, the lady asks for the coupon AGAIN, we hand it to her, she says going forward u have to order a small drink/onion rings, we said ok as she never specified this at time of order, no worries, handed her a $10 bill, and she was asking for .59 cents more??? I stated for what ma'am, our onion rings were $1.39, drink was $1.59, free whopper, and 2 for $6 which equaled $8.98??? She stated my computer says its $10.59, I even took out a calculator and went charge by charge with her, and it STILL CAME UP AS $8.98, even though her system stated it was $10.59!!!! She refused to fix it, the drive thru at this time was backed up, and she was so rude, I asked for my coupon & money back and left.... I WILL NEVER RETURN TO BURGERKING EVER AGAIN, every time there is a promotion or special pricing the computer is NEVER accurate on pricing, and RIPS thier customers off penny by penny, even when u as the customer knows what the total should be, Bugerking rips u off!!! Its not rocket science, you're making a burger and accepting cash and making change for...

Wow,the corporate answer was very rude,too. I don't have time to go to canyon road one,when I'M NOT IN that area. NO EXCUSE FOR THAT BEHAVIOR IN a BUSINESS!!! AND not a good answer from CORPORATE! I don't have time to go to my nearest burger king! Alot of people have complained about that place, Including people that have worked there, that no longer work there. And u say High quality service? Well not from there.!! Zero stars for manager on duty by getting mad at me at the drive thru, cause I am using my free rewards without buying anything,it doesn't say i have to buy something to get my free item.she used very rude words towards me,(don't get ur free item here again unless u pay for something)and upset cause she had to do an overide!-For the free item.This was not today it was another day when this happened. Im trying my hardest to never go back.well I have been back thank goodness I get a napkin, at least.and NOT my free item. Very unprofessional answer...

My husband went to pick up some meals for the family before leaving for work. When he got home, my burger had pickles in it (I cannot even stand the smell of pickles) we started calling the store like around 6pm no answer. Finally at 10pm Miguel the manager picked up, I explained what happened he asked for the receipt told that I didn't have it because my husband was the one that went to buy the food and was already at work. Then he stated that he was going to replace the whole meal. I asked what time you closed he said DT at 12am. When I got there I order my meal and when I got to the window Miguel told me he was only going to replaced the burger because I didnt have my receipt when he knew from the beginning that I didnt have it. Then he started giving me attitude. Worse customer service...