I honestly can't say enough good things about Brett and his Maiale di Volo Wood Fired Catering crew and their pizza creations!! They roll up in a very cool classic truck and they have the perfect, efficient set-up. They catered my daughter and son-in-law's wedding and from the first contact with Brett to the last, it was the best caterer's experience I had in a year of wedding planning. I checked into all different types of food truck and non-traditional wedding catering options, and Brett was the most cooperative, agreeable and helpful one from the start. I had a lot of questions and probably some unusual requests, but Brett was patient and accommodating with everything I asked! Also, I'm pretty sure a lot of vendors prices go up once you say it's for a wedding, but that was not the case with Brett. His costs were more than fair, especially for all that he provided, AND he boxed up and left all the leftover pizza!!! As great as this experience was, the high point was still the incredibly delicious pizza!!! They made a variety of pizzas with a mix of usual AND unusual toppings on homemade sourdough pizza crust with all fresh, top-of-the-line ingredients. We are still hearing praise galore from friends and family about how brilliant it was to have gourmet pizza over boring traditional wedding food. Everyone mentions how delicious and unique all the food was, and they're especially talking about the gorgonzola and grape pizza! I grabbed a slice thinking it was black olives but then took a bite and said, "What is happening in my mouth right now?!" It was pure deliciousness! I'm now planning to visit the Maiale restaurant in Beaverton as soon as I possibly can. Thank you Brett for helping to make my daughter and son-in-law's wedding such a special experience for...
Read moreJust giving one star, because while the pizza was good, the attitude was not. One of the pizzas just had veggies on it, so I asked for my vegan friend if that particular pizza was vegan, and the guy didn't even turn around, he just yelled at us "do you see any meat on it?!" As if sauce and bread never contain animal products.... All three of us were confused by his demeanor. I have never experienced something so rude, just from a simple, genuine question. I told him, animal products aren't just visual meat and then he yelled at us again saying, "I don't know, I didn't even make that one, but I've been doing this for a long time and I'm confident in what I do." We were so confused because not at any point did any of us question his skill.... we simply wanted to know if that pizza was vegan, nothing else. The owner responses to these reviews tell me a lot more though about this place though.
Edit to the owners response: Yikes, are you okay? Yes, you may absolutely forward this review to the the bride and groom. Would you also like me to have the other two people I was with write reviews as well? I can assure you I didn't leave anything out, but it appears you are trying to change the order of how things actually happened. Funny. He yelled "do you see any meat on it?!" directly after I asked if it was vegan. Nothing prompted that rudeness. Super weird that you invalidate everyone who writes about a negative experience they've had. Really sad to see you are unable to take accountability for rude behavior and leave even more rude responses. A yes or no response would have sufficed, and yet he chose to be rude instead. Again, not questioning your "35 years experience", just your crappy attitudes which you've made very apparent again...
Read moreI did not have a good experience at all. The young woman working was rude and impatient. She acted extremely inconvenienced when I asked to add an extra item to my pizza. When I informed her my order was to-go I was told they only allow dine in. I was shocked they only serve customers who are able to sit and eat at their establishment, naturally I made the decision to go elsewhere but only after the rude gal made a snide comment to me. I had to turn around an explain that my time frame for getting a meal was limited and didn’t appreciate being made a spectacle in front of staff and other patrons. The owners may want to consider hiring friendlier people.
Edited to address the owners rude response; As someone who’s managed business’s for eighteen years, including two restaurants in Bend I’m appalled by your response. Part of me wondered if your defensive reaction was a one off thing, but after reading the one and two star reviews it’s evident your defensive reactions are common practice. If you can’t take critical feedback with grace, you won’t be able to improve your business and more importantly your customer service. I stand by my review and am disappointed that your staff wasn’t trained to offer alternatives to customers who might be indecisive or gravitating towards a more intricate menu item. It’s evident you’re passionate about your cuisine but love is blind and being oblivious to peoples mistreatment and your staff’s unprofessionalism will not help your business, nor does calling your customers names or accusing them of lying. My review was an honest one and your response is reason why your business is likely struggling. Have some humility and enough tact to take critical feedback...
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