When we first pulled in here on a Sunday afternoon, there were only three cars here... We only ordered two burgers no fries no drinks no shakes and yet we still sat here for over half an hour to get our food. We watched cars pulling after us that got their food before us. So of course we started getting a little antsy, and with good reason. Finally when the young man on skates delivered our paper bag with the two burgers in it he apologized for the long wait said there was a mix-up with our order and they had to re-cook our Burgers he also gave us a coupon for 2 free meals so that made up for the wait. We understand there are only human and as humans we make mistakes so no harm no foul. The burgers were delicious with ample meat on them. I am sure depending on the day and who is working some days you may get your order quicker than others. Next time that we will use the drive-thru instead of the car...
Read moreSo we pull up into one of the spots and make our order. We ordered some blasts and the new nacho tots thing. We didn't know it came in different sizes and no one asked until the food came out. "You're OK with a large, right?" I'm thinking I guess so since we've already been charged it. Also didn't mind because I knew I'd probably like it anyway. We are about to start eating after handing our card over to pay for it when the guy comes back with our card telling us we have to return the food because they are only taking cash.... this is something that we should have been told when ordering . Now my 4 year old is crying in our car asking why he couldn't have his icecream (he thinks he did something wrong). I felt bad for the car hop guy cause I could tell this wasn't his call. Not going back because management wants to treat costumers poorly and doesn't seem to know how...
Read moreSo I went to the drive-thru at Sonic I ordered one plain hot dog I ordered one hot dog with mustard chili ketchup boy was that a trying experience they couldn't understand why I wanted a plain hot dog I have my puppy in the car the chili upset his stomach so I wanted a plain hot dog well they couldn't seem to understand that I wanted chili on the other one make a long story short finally made it up to the pay window and they had to come out and ask me one more time did you say chilly on one hot dog yes. I finally got it there was barely enough chili on the hot dog to tell it was chilly on there and it was all in the bottom of the little tray the dog was happy I was not be careful when you go to Sonic check your food before you leave I had been sitting there long enough that I just wanted my dogs and to go. I guess sometimes simple is not the...
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