Baskin-Robbins — Restaurant in Bell

this place is soooo cheap! i came in today for the 31 month day special each scoop was $1.50. i bought a total of 3 double scoops and 1 triple scoop. this is not the first time this store does something like this to me. about 6 years ago i came in for a single scoop and was given my scoop in a kid's cup. i know the sizes very well because i worked at a baskin robbins for 4 years (don't want to sound like i know everything). i was told it was OK because i was still getting the same weigh of a regular size scoop even though it was in a kid's cup.

fast forward today i brought all the ice cream for my family. when i finished ordering i was told i was going to get a box for my order i thought "ok great". i inquired about lids and was told "we aren't giving lids out today". i also inquired why the double scoop was being placed in a single scoop cup and of course the triple scoop in a double scoop and was told it was because they were kids size so they fit (something i will follow up to know what size was the special for). i inquired if i could speak to someone higher and was told only regular employees were in. the employee helping me walked away and started telling her coworkers the issue. i figured someone was going to come and address the issue. i was left standing there, then another employee comes and asks me "how can i help you". so basically the employee was done and left me standing there so she could go gossip.

i don't understand why this baskin robbins is so cheap, if i am a paying customer no matter the price. it's like starbucks who has happy hour atleast 1 time a week saying "today we aren't giving out lids since you only paid $2 for a drink that is regularly $5" keep in mind this "special" only happens 7 times a year.

i only stopped by because it was convenient on the right side of the street versus the south gate location which is on the left side. i am sure i wouldn't have a problem there.

so i had to come home and put the ice cream in containers so when i placed it in the freezer it wouldn't have the...

I came earlier today and was happy to go since I haven’t been to this location for a long time. I walked in and both ladies welcomed me which was nice but the girl that helped me out was rude. Don’t know her name but she has black hair and is kinda tall. She asked me “Is whip cream and cinnamon okay” instead of answering, I kindly asked if she made me the caramel cappuccino since the caramel one comes with caramel drizzle on top not cinnamon. I asked just to make sure but instead of her saying yes or no she just asked again in a rude way “do you want cinnamon or caramel?” She ignored my question. Then when she came up to me to hand me my drink I kindly asked for my receipt which she was rude once again because she just left it in the counter and walked away. The entire time she had a serious face. Maybe she was having a bad day but that doesn’t give her the right to be rude to...

Very nice and everything I’ll give them that. When I walked in the lady was charging the customer and touched money, which she then still continues to attend another customer by serving ice cream and touches their ice cream. They also, touch the cones without gloves. They never once went to go wash their hands or anything which is very disgusting because money has a lot of germs. They both served customers without gloves and that’s dirty. I don’t think it’s okay for them to do that knowing that there has been the pandemic people should be a little more careful...