Subway — Restaurant in Bell

Hello when I picked up my order the lady who handed me the food pointed aggressively at the cup to fill it up myself and then after I did I grabbed a bag of chips because when I filled out the order combo online it said it came with chips and a drink and a cookie but when I grabbed the chips she yelled at me saying you didn't pay for that as I was about to leave and I go back and asked what was the issue she said it's either one bag of chips or two cookies I was confused and I kept trying to tell her it was apart of the combo but she got very angry and responded back with attitude and kept saying well the receipt says this and I was like ok that's fine then maybe I show how messed up the order and I then asked can I just pay for the chips she then smacked her lips and said I guess and I paid,the whole point of the story is that she was very very rude for no reason at all I was being super nice and then after that I got home and opened my sandwich and the lettuce and tomato's tasted kinda sour and stale and that point I was just fed up and had a horrible experience I would like a refund and for that lady to get a disciplinary action or something because that customer...

My Only regret was ordering online at this place where comon sense isn't applied when your picking up your online order at the register ....obviously I'm there waiting for some 1 to ask me what I want ..yes being respectful I waited for subway employee to finish prepping food for a customer she was helping but to asked me aside from the line me being in front of the register so you can ring the customer up......hello I placed my order 15+min ago, I paid for it already.... my food is ready getting cold 🥶 why are you making me wait more that it should...... When someone is in line ordering 2+ sandwiches and the person behind only 1 they jump you in line because their food is ready and its common sense they do veggies and pay for it so the sub don't get cold if hot..... don't know why you couldn't catch the resemblance here, all I needed was to ask my name, order # or whatever for you to give me my...

I know, a Subway is just a Subway, right? Not in this case! First off Ive been coming to this one in particular for about 15 years. That said... It's open 24/7, all the people that work are great! And the sandwiches are even better! I only had 1 negative experience throughout the years. But that person was immediately eliminated from the roster. Despite that small wrinkle, this Subway is and has been my personal favorite, and I'm pretty confident it will be yours too! Go ahead, stop by to check it out for yourself! It's almost as if every sandwich is prepared as if it was for "the sandwich tech". Eff'n...