Chipotle Mexican Grill — Restaurant in Bellevue

Go to any other location that is NOT this one. They need to fix their pick up if you can’t do it on time and the staff takes ten minutes to make your order and MESSES UP you need to cancel the pick up option. I’ve had this happened to me TWICE in a row now and I’m upset and sad about it. This time was unacceptable, I ordered my pick up for 8pm it wasn’t ready. I kept waiting and waiting and it still wasn’t ready. Instead the 2 boys that were working just kept staring and laughing at me while slowly completing other pick up orders. 10 minutes later I get my order and not even an apology for the wait. I get home and see there’s a bowl, I didn’t order a bowl just 3 tacos and a chicken quesadilla. I open the bowl and see a crunchy shell taco. I thought they made me an extra one to apologize for the wait, but soon realized it’s bc they messed up my order. In the tin foil were TWO crunchy shell tacos. I ordered soft shell. There was no reason for them to mess up my order. Not to mention I ordered a chicken quesadilla but instead I get a steak one. Again there was absolutely no reason for these boys to mess up my order. Maybe instead of laughing at me they should’ve been paying attention to my food. Never coming to this location again, I’ll drive an extra 10 minutes to the one on west roads. UPDATE: Decided to give this place one more try. As I’m pulling up I literally say to myself “there’s no way they can mess up a quesadilla order” I was wrong. DEAD WRONG! As the person is ringing me up I notice the price doesn’t match up. Clearly she noticed it too and called another employee over. I ask her “what’s going on?” She tells me that she CHARGED ME FOR THE NEXT CUSTOMERS BURRITO!!! Are you kidding me?! NEVER again! Oh also idk if this manager still works there but there is a manger that cross contaminates the food when they check the temp with the thermometer. Checks the meet then goes STRAIGHT to the vegetables and beans no new thermometer, not wiping it off just sticks...

Chipotle is still pretty good food. I can't say for sure that their food is just as healthy as when they first came into business? Considering the steak is precooked and sent to the stores now. So who knows what is being put into or on that meat? Same goes for the veggies? Just seems that the overreaching government has forced them further from being whole food burrito into more and more processed.

But even more frustrating is the cost increase of their food. I find it interesting how it becomes more processed and expensive at the same time. Burrito that cost $9.00 just two years ago now costs $12.00! So if you add chips and a drink your looking at almost $20 for one person to eat at Chipotle now.

Needless to say I don't frequent this restaurant nearly as much as I used too. I used to eat there at least once to twice a week. Sometimes even more at times. Now I'm lucky if I go 3 times a month! I try to cook and eat at home now as much as possible.

This is what happens when you have to pay employees $15.00 plus per hour to work in a "fast food" restaurant. They push to get ridiculous pay for a job that previously wasn't considered a career job. Unless you were the manager maybe? This type of work used to be highschool or college kids type of job. A stepping stone for 90% of the people that worked there. But now thanks to this new woke agenda. Everyone thinks they should get paid $20 plus regardless of the job skill level involved.

And so in closing I would like to say to all you youngsters that helped push this nonsense. Don't complain about the prices of all the fast food you love to consume!?! You wanted the big wages even though you were warned everything would just cost that much more. But yet you still pushed for the increase at...

My daughter and I went in for lunch. She was only 8 she didn’t know what she wanted. The staff member's ( tall guy with black glasses) name started with A. making the food. Ask what did we want I said hold on she’s still deciding. He started the name off the kid's menu like I can’t read. I told him she wanted a build-your-own with only steak that’s it. He quesadilla. I said no she just wants to build your own. I told him I wanted a bowl. He rudely asked me everything I wanted. I got to check out the cashier kid was nice I could tell he was new. I told him I wanted to add a drink to my meal I paid and went to get my drink I can’t have soda for health reasons I wanted lemonade. Well, the lemonade tasted like water so I went back and told the new kids the lemonade tasted like water. The new kid said something to to tall guy with glasses in Spanish. The tall guy short his shoulders. The new kid said sorry nothing we can do about it. I said ok well give me a refund for my drink. The new kids weren’t sure how to the tall guy with glasses came over ask why I said I didn’t want soda I wanted lemonade so would I pay for something I didn’t want I said if you gonna be rude about it just refund my whole meal the tall guy snatched to food and drink out of my hand and then threw it in the trash. This is not the first time this tall guy has been rude to my family and me. A white lady walked in after us he was nice, and greeted the white lady. Every time I’m there he serves us his extra rude to me I never did anything to him don’t know he needs to work on his customer service skills and treat every race the same. I will not stop complaining until I...