Kwality Ice Cream Bellevue — Restaurant in Bellevue

I've been to Kwality Ice Cream in Bellevue twice now.

I really like the butterscotch and black current flavors. While the ice cream is pretty good, the service just isn't the best. The first time I went with my boyfriend, it was only the two of us in the store and for some reason the employee was only giving me attention which felt odd. My boyfriend was not asked if he wanted to try anything and was only spoken to at the end when he was paying. For the most part he was ignored.

We went again yesterday hoping to see a change in the service and were severely disappointed that it was much worse this time around. It was very busy and although we formed a line, the employee only seemed to focus on the bigger parties regardless of the order in which we had been waiting in line so we were just constantly brushed to the side while other customers that came in after us ordered. There were two times that other customers actually told us to go ahead and apologized because they were also confused as to why they were being helped before us despite us having been in line longer. We weren't in a rush so it wasn't too big of a deal, but just reflects very poorly on the service. We will not be returning.

Atmosphere is a little quiet and awkward. They don't play any music so while you're deciding what to get it can feel a little off-putting (especially if you need a bit more time).

TLDR: Ice cream is pretty good, very poor service, won't be...

I think I found a new favorite ice cream parlor. Normally, I go into an ice cream place with tempered enthusiasm. I've had the same old chocolate, vanilla, strawberry, cookie dough, butter pecan, etc. time and time again. Nothing wrong with the classics, but seriously, I can't remember the last time I was excited to eat vanilla ice cream; I must've been eight or nine years old. However, walking into Kwality and I'm faced with flavors I've never seen in ice cream before. Some like thandai, halwasan, chikoo, and sitafal I had to look up. Others like Ferrero Rocher, mango strawberry, rose petal, and piña colada, I recognized but still had never seen in ice cream before. And they do have some of those standards like vanilla, chocolate, and strawberry. I ended up getting the thandai, which was fantastic, and from my understanding, is a mix of almond, rose, saffron, and spices. It was so good that even my wife who said she had no space for ice cream after dinner somehow found space for half my cup. Honestly, coming into Kwality, I felt like a kid again, a kid super excited to eat ice cream. Thanks Kwality! We will...

Kwality Ice Cream in Bellevue is a delightful treat for ice cream enthusiasts like me. From the moment I stepped in, the colorful and inviting ambiance set the perfect mood for indulgence. The variety of flavors they offer is impressive, catering to all taste preferences.

I tried their classic favorites, as well as some unique flavors, and each scoop was a burst of creamy goodness. The ice cream had a rich, velvety texture that made every bite a delightful experience. Whether you're a fan of traditional flavors or more adventurous ones, Kwality Ice Cream has something to satisfy your cravings.

The friendly staff at the Bellevue location were helpful in guiding me through their menu, making the experience even more enjoyable. The portions were generous, and the prices were reasonable for the quality and taste they offer.

Overall, Kwality Ice Cream in Bellevue is a must-visit destination for ice cream lovers. It's the perfect spot to indulge in delectable frozen treats, and I'm already looking forward to my next visit to try more of their...