While the puppies are adorable, the staff are not looking out for the health and safety of the dogs or visitors. After us and other visitors had been playing with the puppies for a bit, one visitor noticed a couple of the puppies looked unwell. The staff then informé that visitor that those 2 puppies have kennel cough. The one puppy was lethargic, shaking, coughing, and had crusty buildup around his nose. The visitor questioned if they should be quarantined (as it’s extremely contagious) and the employee shrugged it off saying they didn’t really know much about it and it was “just like a cold”. After finding this out we left quickly. We left less than halfway thru our session. It’s sad they are neglecting their animals this way. As someone who used to work at an animal shelter at vet, the dogs should have been immediately quarantined as it is dangerous and potentially fatal to dogs but especially more dangerous in puppies. It’s also VERY EASILY TRANSMISSIBLE TO HUMANS AND CATS. A simple google search will tell you any animal with kennel cough should IMMEDIATELY be quarantined, and warns that children, pregnant persons, other animals and kittens, and immunocompromised persons (aka people/animals with weaker immune systems) should avoid all contact until a MINIMUM of 14 days AFTER the animal is no longer showing symptoms. None of the visitors that came in along with us were warned beforehand that they were letting sick puppies run around (who should have been resting and receiving care). There were kids, and a pregnant visitor in the group we visited with, and I myself am immunocompromised and I have cats including a kitten at home. After calling my vet she advised I needed to not come in contact with my animals at home until ALL of my clothing, including shoes and purse has been disinfected (not just washed with normal laundry soap, disinfected) or that I needed to throw away everything that was contaminated, before entering my home, and that I would need to shower well before touching my own cats. Now am I not only extremely worried that I’ll pass this along to my cats, I’m worried I will also get sick. Not to mention the time I have to spend disinfecting my shoes, purse, clothing, body, etc.. I feel so badly for the poor puppies that we saw who are clearly sick and lethargic and not receiving the level of care that they should. Animal control needs to take the poor...
Read moreWe adopted a puppy from here a couple weeks ago and have already spend hundreds of dollars in vet visits. They don’t tell you that your application is approved until just a few hours before you’re expected to get your puppy, and then when you accept the responsibility they follow up with a text saying oh by the way your puppy has been exposed to kennel cough. Again, within 2-3 hours of being told to come adopt your dog. Not only did our puppy end up on antibiotics and a cough suppressant for kennel cough that kept us up night after night and forced us to cancel the non-refundable training we signed her up for, but then she also tested positive for parasites in a fecal test, adding to the costs and delays. And despite being in a “public” setting for 12 weeks before being adopted, our puppy came with severe separation anxiety and behavioral issues, which again we could not address because she has to be given medicine multiple times a day and kept away from other animals and people. For the high adoption fee they charge I would not have expected this level of needed immediate medical and training intervention after adopting. I will also note that like some other reviewers say, I found some staff members to be particularly rude during my visits. I wish I could recommend this place, but for the price (including all the immediate follow up medical bills), you might as well buy a puppy from a breeder, which is sad. I think a huge disservice is being done to the adoption community with this...
Read moreI went to R U My Human in it's first year of business and it was wonderful. I returned a few months ago and was absolutely appalled and saddened at the conditions those dogs are kept in (apparently it has changed ownership).
My partner & I had made an appointment, so I was surprised when we got there that there were sooo many people in there that we didn't even have a dog to pet. Not to mention the dogs were clearly very overstimulated and I felt bad touching them. A couple came up to us but mostly they were not engaging; they were trying to sleep while people crowded around them or trying to get away from children who were not respecting their space or handling them gently. Neither the employees or parents did anything to correct this behavior. I did not even stay my allotted time because witnessing the animals' discomfort made me upset and depressed.
There were way too many people and way too many dogs. They did not have free will to get to a space away from it all if they need a break. There was one employee there and she didn't even clean up after them - dogs were running through each other's pee. And WHERE are all these puppies coming from, week after week after week?
I question whether the babies are old enough to be in this environment, or whether they are receiving proper medical care. Something just feels so off about this place, and the community is starting to notice.
Look up R U My Human on the Bellingham subreddit and you will...
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