Marco's Pizza — Restaurant in Bellmead

I've been going to this location for months and I've always had the best service. I came in on July 15th to pick up my online order and had a very rude worker at the window. I waited for almost 10 minutes for someone to come to the window. As I was waiting, I noticed I was too far from the window when I decided to back up and move closer. As I was backing up, I ran over the cable that rings the bell. As soon as I did that, the window swung open and an older lady proceeded to yell at me saying "If you'll just hold on a minute, I'm on the phone". I said sorry about that and she shuts the window. A minute or 2 later she opens it up and gives me my order. I say thank you and she says "yeah". I then ask what her name is and she says "Pam". I then say thank you and she responded with "good". She was extremely rude and I did not deserve this attitude. I have always left good surveys for this location because of their excellent customer service but this is definitely the worst service I've ever had at this location. She should not be working the window if she doesn't know how to treat customers. This will be the last time I come here and I will be reporting this...

Never been in here before 1st time coming & it was very busy. I guess because is lunch time. But other than the phone blowing up & the only 2 workers working as fast as they can the freshly made pizza was delicious. So I decided to come back to Marco's Pizza and this time everything was great Not only was the cashier great on customer service skills but they greeted us and went all the way out to make sure that we were pleased with our pizza. The young men taking the order was great on making sure that the pizzas were made correctly I give them five 🌟 since the last time we have been here. They have truly changed for the best and deserve a...

This will be the last time I go to Marcos, I ordered a couple pizzas online, when I got there, the drive trough had cars in it so I went in to pick up my pizza’s. When I walked in I was immediately told to leave and go to he drive through. I Replied, may I have my pizza please. “NO, you must go to the drive through” was the response from the young lady behind the counter. So I had to wait in line behind several people that got there while I was arguing my point. THE DOOR WAS UNLOCKED AND OPEN, If you don’t want people to come in LOCK THE DOOR!! I expect this treatment from Dominos but I’m sad to see I get it...