Domino's Pizza — Restaurant in Bend

Last update: I went up to store demanded my tip and delivery fee back as the manager GM refused to call me back. This place and corporate is a joke! Man up! Update: They (dominos corp) that they would reach out to the GM of store to call me and still NOTHING!!! Thats was days ago... Edit: Went by the Yew location and spoke to a girl that said she was a shift manager. She apologized for the situation but also explained ONLY her GM could issue me a refund. Took all my information and stated he would get back to me. Still NOTHING...

We decided to order Dominos Pizza, wings and a salad. The order was on prep at 5:49pm but an hour later we started calling as it still showed prep and then the tracking the order stopped. After waiting and calling ( they don’t answer phones btw) We decided to head up to the Dominos location. The staff was rude and dismissive. Our food was sitting on a shelf and cold. He gave me the order and no bag to carry it. I asked for a bag and the kid was very rude about it. I just wanted to get home to feed our kids. Took the order home and the pathetic pizzas were both soggy and cold!!! The wings soggy and cold and salad looked days old. I then realized I picked up my order and paid for a delivery fee and a tip. So $66.28 later I feel taken advantage of. We order from them on occasion but this time was sad! What happened to timely service and taking care of your customers?

Today called and no answer at Bend location. I got online with Dominos BOT and that was useless. Apparently the owner of the Bend Yew Lane location doesn't care about doing the right thing. I will go up there and demand my money back in front of customers if I have to. This is ridiculous. I have a case number to at the very least get my tip and delivery fee back but no responses and no humans... sad...

I recently had a disappointing encounter with Domino's that I feel compelled to share. My order included a serving of wings, and the entire experience left a sour taste in my mouth, figuratively because I didn't even want to touch them.

Firstly, when I received my order, the packaging seemed hasty and careless. It was immediately evident that the food inside had not been handled with care. The wings, which should have been a tasty treat, looked like they had been carelessly thrown into the box.

However, what truly left me disheartened was the quality of the wings themselves. They were undercooked, soggy , and you can tell it lacked any of the promised flavor. It was clear that the kitchen staff had not put any effort into preparing this dish to meet even basic standards.

When I called Domino's to express my dissatisfaction and request a resolution, I was met with a frustrating level of unprofessionalism. The customer service representative was dismissive and seemed uninterested in addressing my concerns. They lacked the courtesy and empathy that one would expect when dealing with a paying customer.

This experience made me question Domino's commitment to customer satisfaction and the quality of their food. It's disheartening to see a well-known chain like Domino's neglecting the core principles of customer service and food quality. I hope that they take this feedback seriously and work towards improving their standards in the future.

In conclusion, my recent experience with Domino's was marked by poor food quality and unprofessional customer service. I believe that customers should expect better, especially from a widely recognized brand like Domino's.

I am still awaiting our refund that was promised...

⭐ 1 Star (Only because 0 stars isn’t an option)

Domino’s Pizza – Bend, Oregon: A Culinary Crime Scene

I write this review not as a disgruntled customer, but as a survivor. My experience at this Domino’s location was not just disappointing—it was spiritually traumatizing.

Let me set the scene: It was a dark, stormless evening in Bend. I craved something warm, comforting—perhaps even edible. Foolishly, I placed an order at this Domino’s, expecting a pizza. What I received instead was an insult wrapped in cardboard.

The pizza looked like it had been assembled by a blindfolded raccoon with unresolved anger issues. The crust was so rubbery, I’m convinced it was harvested from a retired tire. The cheese had the texture of Elmer’s glue and the flavor of regret. As for the sauce, I assume it was ladled from the bottom of a forgotten ketchup barrel sometime in the mid-90s.

The pepperoni? Oh, you mean the tiny meat Frisbees of sadness scattered across the surface like a toddler’s attempt at abstract art? And don’t get me started on the delivery: cold, late, and tossed onto my doorstep like a warning from a rival mafia family.

I called to ask if this was a prank. They put me on hold so long I finished my degree in psychology. When someone finally picked up, they told me “that’s just how it is sometimes.” No apology. No refund. Just an acceptance of mediocrity so profound, it should be studied in philosophy classes.

In conclusion, if you’re looking for a pizza that tastes like betrayal, broken dreams, and cardboard soaked in despair, look no further. This Domino’s location delivers—just not food, quality, or joy.

Avoid at all costs. Hug your loved ones. Eat literally...