Wendy's — Restaurant in Bend

So, the reason I give this Wendy's a 3 star review is because, I'm disappointed in their customer service. My husband and daughter were out and we're hungry we don't eat out to often and we're excited, we haven't had Wendy's in awhile. I love their chillie.so we pull up noticed a not that said that they were having difficulties with their ordering speaker. So we take a minute think about what to order, getting excited because they have a great menu And when we get up to the window we're unexpectedly ignored. Made eye contact with several employees until one opened the window and told us they had closed 5 minutes ago. Mine you it was 5:05pm. When their website says that they close at 6:30pm. And the way she told me they were closed sounded like we were supposed to know. There were no indicators that they were closing early. No signs, nothing. I understand times are hard for everybody and we all understand that but I wish people would apply the same courteous that I would give them just because I know times are hard if everybody gives everybody a hard time everybody's having going to have just a worse time so I give three stars because I do like this place but they could have handled the closing early a little kinder. And please. Put....

I have always liked Wendy's but I will no longer be eating at either of them here in Bend. As for the south store. I walked in it was smokey inside. ( Same issue at the north store.) Lack of staff at front counter caused a back up. It took 15 minutes to order. 3 singles in front of me. Order was quick to come out be was wrong.

I use to eat 2 to 6 days at the north store. It is walking distance from work. On 12-1-18 i ordered a side salad, fries and Green Tea at 1pm. At 1 25 pm i asked for my money back. I never received my order. This is not the first time this has happened. In fact it happens quite often. I can drive 5 blocks, order, eat and be back at work in the same time it takes me to walk accross the street and eat. Very...

Been going to Wendys for a long time, and this wont make me stop, I just wont ever go back to the south side bend location until they change managements attitude and cook their fries longer. On 3 separate occasions their fries were so droopy, soggy, and wet that they were too gross to eat. When I called the store the manager took no ownership, was rude by saying there was nothing wrong with them and it was my problem, and had a flamboyant attitude before hanging the phone up on me. When I tried calling back he just ignored it. They clearly have the timer setting wrong or some worker just has a preference that is not status quo for Wendys. I would love for consistency when I get my Wendys fix and this store is outside of the norm...