We are definitely in different times right now and as an essential worker myself I’m definitely appreciate of the service that others provide but in regards to this Jets location, I can not let these times we’re in be their excuse because well before this the staff struggled with getting orders completed correctly and in a timely manner. Our family goes here based on proximity but unfortunately we will have to go further away for better service. The limited restaurants that have been able to remain open have been busy and waiting may be something you have to do, that’s not a problem at all but coming to the vehicle for a pick up order more than 3x to ask the same question again, name and number, to what appears like to stall because someone forgot to cook part of your order is unacceptable and than not to offer a complimentary item in efforts to apologize for the inconvenience is poor customer service, pick up time was at 7:18 pm, order was received at 7:59 pm...
Read morePlaced a delivery order for pizza from Jets in Berkley Michigan on Coolidge Hwy. When we ate the pizza, we found long hair baked into the pizza. We called the Jets Berkley Michigan store and spoke with the manager to complain and tell him he needs to make sure his employees wear hairnets. He responded, "I don't even know what to say." If he doesn't know what to say, it means he does not know how to resolve the problem. So, unless you like hair in your pizza, I would avoid the Berkley, Michigan Jets Pizza. Try Buddy's Pizza or somewhere-else, instead for a hair free...
Read moreJet's Pizza does square Detroit-style pizza and they do it consistently well. I've not had a bad pie out of this place! They make a quality product that's tasty, though it certainly isn't cheap. We've never had issues with orders being mixed up. They are always very hot.
This site can be very popular, especially on game days, graduation time, and around the holidays. It's worth the wait, though we prefer to drop by and pick up the pizza. Parking is always tight on their side lot. If you can afford to walk a half-block, park down Coolidge or further up where the parking...
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