I'll start by saying the food here is incredible. Very very overpriced. But incredible.
This review is primarily a result of a personal experience from the service on my 4th visit within a week.
Every other time I went here the food was great and the service was ok no issues. Also the ambiance is cool. They have a little out door area for seating as well as some indoor seats.
Generally, we would walk in and my wife would find a place to sit and we would then order food. This was never a problem the previous 3 times we came in. Today, however, seemed to rub us the wrong way.
There was an extremely long wait to order food so I asked my wife to grab a seat and I'll order whatever she wanted as her back hurts after standing for too long (this stems from a prior accident she was involved in).
As she went to sit down the gentleman at the front yelled at her "actually you can't sit down until you have ordered". My issue with this is two fold.
First, the staff could have been much more friendly about it by saying something like "excuse me miss, sorry but we ask that you order food before taking a seat please" or "excuse me, can you please order before taking a seat".
Alternatively, they could have also posted this "unspoken rule", that nobody was ever aware, at the front as people walk in so that we would be on notice.
Second, I had been here on three previous occasions within the last week and had never been told that we need to order before having a seat.
I understand the logic, as they want people to be seated on a first come first serve bases. However, if that is how you want to run your restaurant you should probably have a hostess and seat people as they come and have waiters take orders, instead of forcing people to order first and pay up front and grab their food from the bar.
Unfortunately the tone of his voice coupled with the way he said it was so rude that it was embarrassing for my wife.
Sadly we will not return anymore even though they had excellent food.
I wish maybe they would train the staff a little more properly on restaurant etiquette to hopefully prevent this...
Read more"I recently indulged in brunch at Croft Alley in Beverly Hills, and it was nothing short of a fantastic experience. The cozy ambiance of this charming café provides the perfect backdrop for a leisurely brunch. What truly stood out was their brunch menu, which is a delightful fusion of creativity and taste.
To start, the avocado toast with poached eggs was a true revelation. The creamy avocados and perfectly poached eggs combined for a delightful combination of textures and flavors. The freshness of the ingredients shone through, and it's evident that Croft Alley takes pride in sourcing the finest local produce.
Their coffee was exceptional, as always, and it complemented the meal beautifully. The attention to detail in the presentation of each dish added an extra layer of enjoyment to the dining experience.
One cannot overlook the friendly and attentive staff. They were knowledgeable about the menu and made sure our brunch was not just a meal but a memorable experience.
If you're in Beverly Hills and in search of a brunch spot that offers both quality and creativity, Croft Alley is an absolute gem. It's a testament to the culinary excellence that Beverly Hills has to offer. I can't wait to return and explore more of their brunch offerings."
Brunch at Croft Alley is truly a treat worth savoring. Enjoy...
Read moreI honestly cannot understand how Croft Alley could have any less than 5 stars!
Firstly, location! Such a fun spot for people watching and the Cafe itself is very relaxed and incredibly unpretentious.
The Staff are absolutely part of the appeal! The Cashier was incredibly friendly, cracked jokes and even came out to say Hi and remembered my name- good points there!
Ordered the Spicy Tuna Crispy Rice, the Waffles and the Salmon Bowl. My Dear Sweet Corn Bread.... it was AMAZING! The Waffles were absolutely the best I have ever eaten! The flavour was out of this world!
Salmon was fresh, flavourful and delicious and the coffee was divine.
This is my new favourite brunch spot in Los Angeles and some of the best food I have eaten in a minute! Absolutely returning and also want to try out the...
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