La Victoria Taqueria — Restaurant in Beverly

So far this place has screwed up my order all 3 times that I have been there. Apparently the people working here are not very well trained because I order online; In other words - My order is ordered exactly how we want it, There's no middle man. It goes from online order, To a line ticket printed on the cook line. On their order form online they ask what you want on your tacos, burrito etc. And every time, They've either forgotten 2 or 3 things; Or they go the exact opposite and just put whatever they want on it. If you have food allergies, Or are Vegan, Or just like things the way you order them, I would go elsewhere. Oh and by the way; The first time I let it go, The second time I called them to inform them of there mistakes and they would not even take my call ( I called several times), And seemingly just to confirm my grievance - just now I tried to call them again and again and again And they ignore my call. (Likely caller ID picked up my number)

Make your own decision, But im a local and not recommending this place. I can forgive the mistakes, Not the ignoring...

I order 5 tacos with just meat. These are for kid. I got 5 tacos overloaded with green sauce and cilantro. I called to see how this could be made right, after explaining the problem which i was very kind, she mumbles something and then hangs up on me. I had to call two more times before they answered. I got a different person and all they can tell me it is in the description. That i didnt order them without the green ucky sauce. I went online and no way is there an option to do so nor is there a comment section to say no i dont want the sauce. Also in the pictures it doesnt show the tacos drenched in this horrible green sauce. I have used there online order many times. I have gotten tacos without that green sauce and never with so much cilantro. I worked in the food business and even in my job today i never ever treated a customer as i was treated today. They didnt even try to come up with a solution. This is the last time i order from there. Now I have to throw 5 tacos away and find something eles to...

I’m saddened to have to write a poor review about this establishment as I do enjoy their food very much. Not once, not twice, but almost every time I’ve ordered food here I’ve either received food wrong or they simply just didn’t give me all the food I ordered. Not to mention the last time I went, I waited 30 minutes past my pickup time for my food. This last and final straw was picking up my food today. I live approximately 30 minutes away. After picking up what I thought was my total food order, I received a phone call while I was about to pull down the street of my house. After 25 minutes of driving home I learned that they forgot to give me my second bag of food. So another 30 minute drive back to get my forgotten food. I checked my bag to assure it was correct and found a extra free chips and guac - cool. Fool me once shame on me fool me 25 times shame on me. Do better La...