Kroll's Diner — Restaurant in Bismarck

I will start out by saying my wife and i visit many places to eat and in many states.!we both were looking forward to a nice diner dinner and the thought of the addition of german inspired dishes sounded pleasnt .when we arrived we were greated by a wait staff that said " we were hopeing to leave early " !?! 7:30 arrival and 8:30 close perplexed us as this is very poor tact to take with a costumer .food did come fast and beyond the poor start wait staff was pleasnt and nice.the food was the most disturbing dog food -i will explain ,steak taste and looked uncooked i orderd over med ,biscuits and gravy taste like it was from a packet or worse,both her's and my hashbrowns were undercooked and not seasoned in any way and possibly frozen from a bag,pancakes were burned .the person that was picking up the tables and cleaning stared at us angry that we were eating and she couldnt leave early from 2 locations and we left at 8:00 or just before.finaly when we were leaveing wait staff asked us how was it and we replyed with how poor we thought the exp was w/ telling people we were hopeing to leave early and she replied i dont care if you come back .which is made clear with the total lack of pride by ALL the staff. "go...

I can not lie my daughter loves the knoephlia soup so any chance she gets to pick the restaurant...she picks Kroll's. I won't complain its easy on my wallet and most visits the service is okay...but today I had 3 little one with me and was already feeling a big overwhelmed. The young man who served us was taught well, most times the waiter will come for ur drink order then to drop off your food then once more for the check. This young man brought service to our table that made me feel like it was the 80s or 90s all over again. He came over numerous times to check on us, to see if we needed anything else or refills and to check to see if our food was okay. This manners and service made a very hard day for me much more bearable. I'm sorry I didn't catch his name but if you read this, please know you made my day. I have had service like that since I lived in the south. His attentiveness and politeness encouraged me to pass on the kindness and we paid for the gentlemen shake that came in and sat behind us. Whom ever hired this kid....well done kids like this one are few and far between. We will be back and we truly hope to see his...

I am confused by my experience. I won't go back but my husband would.

The location looks like it is next to a half-way house of a hotel. It is not easy to find either having to drive around other businesses and a maze of parking lots.

The place is very run-down. It was difficult to tell if the restaurant was open. It very much needs a good cleaning. The menus were scary to touch due to being very dirty.

My husband ordered a skillet either kielbasa and sour kraft. He said it wad the best breakfast he has had in a long time. It specific described it as fireworks in his mouth. His pancakes were the best he has ever had in a restaurant. Very fluffy. The syrup was terrible. It was the processed sugar rather than real maple syrup.

I ordered the breakfast burrito. It was ok. The peppers and onions had great flavor. The wrap was terrible because it was dry and stale. I ended up pulling out the ingredients and not eating the wrap.

The coffee was ok.

Service was quick and attentive but our waitress had a nasty cough.

I cannot say we would come back when...