Title: Absolutely Appalling Experience - One Star
I am extremely disappointed to share my experience at Benny's Pizza in Blacksburg tonight. As someone who appreciates great food and service, I never thought I would have to leave a one-star review, but the events that transpired this evening were absolutely unacceptable.
I went to Benny's to enjoy a simple cheese pizza with friends, expecting the same quality and service I've experienced at other local establishments. I ordered and paid for eight slices of cheese pizza, and, as a gesture of appreciation, I tipped generously (20%). However, my dining experience took a turn for the worse.
After payment, one of the servers, who seemed to have an issue with my ethnicity, deliberately served me only six slices instead of the eight I paid for. Not only was this server incredibly unprofessional, but their behavior was outright racist and discriminatory.
When I attempted to address the issue, the server became hostile, uncivilized, and threatened to hit me. As if that wasn't enough, they went on to threaten to call the police on me for a situation they created. I was shocked and appalled by the level of aggression and unprofessionalism displayed.
This type of behavior is absolutely unacceptable and should never be experienced by any customer at any establishment. I cannot, in good conscience, recommend Benny's Pizza to anyone after this incident. I urge management to take this matter seriously and address the underlying issues to ensure that no other customer has to endure such a...
Read moreA friend and i ordered pizza at 1am and by 2am we called the delivery number no answer so we talked to the downtown store and was told they didnt do deliveries so we waited till 2:40 and called every extension they offer and no one answered this is ridiculous if your going to offer delivery then make sure you hold up on your end of the deal i will not recommend this resturant to anyone nor will i eat...
Read moreOrdered pizza at 1am and by 2:15 it had not showed so I called them they didn't answer so then I called the main store and all they could tell me was they were separate from delivery and that if I ordered pizza then I would get it.....need less to say I never got it! I've always loved Benny's but after tonight I don't think I'll be ordering...
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