Preston's Restaurant — Restaurant in Blacksburg

Normally I don’t do this kind of thing but I was so disappointed, I had to say something. My daughter graduated from VT this weekend. I told her months in advance to make a reservation at a nice restaurant to celebrate this wonderful event. She and her boyfriend had gone to Preston’s, The Inn at Virginia Tech a couple of times and loved it. She called for 7:30 pm Saturday night reservations for the four of us. When we arrived they had our reservation but we were told that the dining room was not open. Instead, they were having a buffet “graduation dinner” set up in one of their conference rooms. What?? There was no mention of “buffet dinner” when she called for the reservation, if there had been she would not have made the reservation. Since we were already there, we decided to try it because we didn’t want to wait an hour or more at another restaurant to get a table. I guess 7:30pm is considered a late time to be eating? We were one of if not the last group to be seated. They were already cleaning up most of the tables when we sat down. The buffet was terrible, a couple of cold salads, some peel your own shrimp, roast beef, a pasta dish, a vegetable dish, salmon and Maryland style fried chicken. Nothing was hot or even really warm. As we were eating our waitress was checking in once and awhile. She took our plates but never gave us new silverware? She just took it off the plate and put it on the table. I have never been to a buffet were they did that. When she considered us done, she brought our check which we hadn’t asked for and left. The rest of the staff was breaking down all the tables around us, it wasn’t even 9pm. My daughter wanted another glass of wine. I had to hunt our waitress down, she said she would be over in a minute and came back close to 15 minutes later. By that time we just wanted to leave. Instead of being a cherry on top, this dinner was such a disappointment on one of the happiest days of my...

3.5/5

I have been here a few times as part of a provided lunch for the event that I was a part of. However, today, I wanted to eat lunch as a customer. Well, I did not realize until I got there that the lunch hour is always buffet (at least that is what it is whenever I have gone including today) and there are no alcoholic beverages during this time (beer, wine, etc. - at least I was not offered one).

Because I was already here, I decided to just eat the food. Let me preface this by saying for $14 all you can eat, it is an exceptional deal depending on what they have on the menu. There was a large recruitment event going on, so I guess I caught them on a good day? There is the typical make it yourself sandwich and salad station; the hot food station had mac and cheese, baked beans, beer battered mahi mahi, southern slow cooked beef bbq, kansas city pulled pork, pecan and sweet potato biscuit (chef special station), roasted potatoes and asparagus, tomato bisque, and split pea and pork soup. I decided to try a little bit of everything. I went with the tomato bisque over the split pea and pork soup.

Highlights: Beer battered mahi mahi, pulled pork, NY cheesecake, bread pudding, Kings Hawaiian Roll (who doesn't love these).

Lowlights: Everything else on the menu. Tomato bisque was way too chunky (see picture). Baked beans were undercooked, overly sweet and vinegary. Beef BBQ was tough and dry. Mac and cheese, no flavor.

I guess the take away is, either go to Preston's for dinner (where the receive exceptional reviews minus the fact that they are a little pricey) or you better hope that the buffet is on...

Was very disappointed at the treatment of my wife by the staff. We had purchased the breakfast package at the hotel. The package includes breakfast buffet at Preston's Restaurant. We were in town for a sports event for my college age child and stayed here as it was convenient had an option for breakfast and had vacancies. The hotel was great. The breakfast at Preston's was good as far as the food went. The problem was that I had to leave the property for about 20 minutes and my wife headed down to the restaurant for breakfast before I got back. My wife is partially Vietnamese. The hostess seated her quickly at a table for two. She was never approached by the wait staff to offer her drinks until, after a 10-15 minute wait, she finally asked the hostess how she was supposed to get coffee when the hostess was seating another party. When I finally returned after 20 minutes, our table was approached by our waiter almost immediately when I (a white male) sat down. This was the first time the waiter had approached the table. All of the other tables, had constant service (probably because all of the other customers in the place were also white). I have never seen my wife so upset, but anyone who did not know her would never know. I wanted to immediately complain, but she would not let me make a scene in the restaurant. So I am now going on every place I can think of to post my review of this racist restaurant, to warn others of how they...