Went into the Boaz Alabama location today around 1:15 or so! No other customers in line at front counter. Maybe one other customer in the store! Wait for several minutes for someone to come take our order! No one ever even acted like we were there! When I finally spoke up and asked if anyone was working the front counter the lady at the drive thru spoke up, rudely stating she was and that she knew that we hadn’t been there but like 2 seconds. I told her no mama we had been standing there for a few minutes! She was extremely rude and we just turned around and left! I did go back inside to ask for the manager, only to be told she was the manager. So I asked for phone number and the name of her boss only to be told to call corporate. When I asked for the manager name would not tell me! She just kept telling me to call corporate and that her name was on the door of the restaurant. I told her she was very rude and unprofessional for a manager! I would not recommend this restaurant, solely because of her attitude. Have eaten here often and food was always good. But, I will not be disrespected like...
Read moreWe went out for a late mother's day and the cashier made our outing a nightmare. First I asked for a deluxe seafood platter but wanted a sub, I wanted an extra piece of fish instead of shrimp. She told me they can sub everything but the shrimp and suggested another dish. I told her that I don't want another dish and told her that I have subbed the shrimp before. Then she repeated that she couldn't sub the shrimp and I said ok well just give me the deluxe seafood platter and told her my side choices. Then she proceeded to suggest another plate again so I told her again that I don't want her suggestion. Then she told me that I don't need to be rude. I was frustrated because I just told you my order and instead of LISTENING she suggested something that I had zero interest in. I wanted to leave but didn't because my son wanted to do something nice for me. Then the soda we paid for was flat and that frustrated me even further. If I could give zero stars for...
Read moreThis is the Burger Man with Best Burgers in America Association, and I decided to go "Fishing" My wife and I went to Captain D's in Boaz, AL, and the service suffered, and they no longer have the Ketchup or Tartar Sauce Despencers' available. No tea erns out to get tea. They give you little packets. Good luck. We got two of the 3-piece fish dinners, and they said they had to cook the fries, so we went and started eating without the fries, it usually takes 3 minutes for fries to cook, but we almost had our meal finished and they finally came. The girl said I put them in one cardboard boat, sorry for the wait, and walked off. So, we had to guess which order was who's. The fish was good, but the Hushpuppies were overcooked. When you spend $30 on Fast Food, it...
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