El Chaparral-Boerne — Restaurant in Boerne

Update: Feb 2024 Jim's Cafe has hot food and worth the drive . That's where I should have gone.

Went to El Chaparral for breakfast. The server said we had to get our order in quickly if we wanted breakfast, so we did. We ordered blueberry pancakes, and eggs, Huevos a la Mexican plate and potato and taco and a chorizo and eggs taco and orange juice. We waited a really long time before the waitress came back and said they were completely out of orange juice. And they had no other juice. Ok then just ordered water. Then another wait she comes back and says she doesn't have potatoes for the taco or for the Mexican plate. Asked if we wanted to order something else. We asked for bacon. And only one taco of chorizo and egg taco. Then she come back with the cold pancakes/ no butter or syrup. A plate of eggs, another plate of eggs, beans and rice. And a taco of eggs and four cuts of potatoes. And the chorizo and egg taco. Which appeared to have been sitting for a while cause the tortilla was soggy and tearing. And left over peices of bacon and ham. It really looked like scrap bacon. Then another 5 minutes come back with butter and syrup. Omg. Just awful service. The waitress kept on saying it was miss communication with the kitchen..... But meanwhile, the next table that came in after us they got their food way before us. Apparently they knew each other. We are regulars at this place too. But Terry my friend quit a little while ago. I hate to think that they were prejudice or racist..... So we eat the sloppy breakfast with poor service trying to keep my cool. Then she comes back with the bill..... and asked it we wanted desert on the house. I said no. And asked to speak to the manager. Another 8 minutes before he comes out. I explained the situation and he says I'll talk to the waitress not taking any responsibility for how poorly the restaurant he was operating. He is the one that is responsible. And hides behind the wait staff. Extremely disappointed. I have family that comes in from SA cause they love the lunch and dinner here. But I will think twice before coming back here. Take a chance or not. This is not my first review for this place or others. ........

Original review first visit Everything on my plate was fresh made and delicious. I had the Valerie plate which had fresh beef fajitas seasoned just right, rice very similar to my homemade rice, very good. The plate also included a cheese enchilada and homemade chili sauce (not the red wolf brand chili). Plus I do not eat beans but omg!!!! The beans were delicious!!!! They were probably refired with the fajita grease for flavor but they were not greasy or fat leaking out of the beans. The Green Enchiladas were very good, the chicken was actually seasoned. The chamoy flavored was excellent but the Jeje was the bomb. It has pineapple juice and orange juice in the mix all while complimenting the tequila. They offer homemade tortillas which where very good. The service was surprisingly impressive! It seemed that everyone working was so happy to be there. Smiles every where I turned. Thomas was our waiter and had great recommendations, very pleasant and our food was brought out to us fast and HOT. They only thing I would change is the hot dipping sauce. They have the type that is fresh tomatoes onions and jalapenos dropped in a blender. It's ok.

They probably have lot of people helping them train the staff and probably professional interior designer. They have smart devices..... check out the samsung mini split. They are up-with the technology. The tree out side with the hanging bottles is my favorite. We were there at 4pm, not busy at all.

Update: Different experience. I want to try all the Margaritas, and the Luna Rita is the least favorite. The beer was not cold enough.... it melted the Margarita. It didn't look appealing at all. We tried different plates, the garne Guisada was very good. It is extremely flavorful without being spicy hot. The Sofia Nachos were...

Fourth of July, my wife and I were meeting another couple too enjoy a nice Fourth of July dinner close to both our homes. We arrive about 15 min earlier then our friends, around 5:30. Hostess was very friendly as well accomodating, I mention this because the initial table she walked us to, was still wet from a meger wipe down as well rice still on the table. So we asked for another table, no problem.. were still in Good spirits. She takes us to another room completely where there is a large n loud party with children. All is Good still! Our server, Michael greeted us promptly & professionally with chips/salsa and two glasses of water. Very Good, things are getting better, we said to ourselves well at least we have a Good waiter. He recommended we try, Jessica's Margaritas. He said they complement the chips& salsa well. He was right on! Our friends finally arrived, without even having to ask, two additional waters were served. Michael was not only giving stellar service to us he was serving a large party as well as a couple behind us with 3 children. My wife and I been having our dinner date night for 40 years and have seen many servers, men& women young and old serve us our food thru out the years. Very few have been worth mentioning. To tell you that our appetizers were served in a timely fashion, our drinks didn't take long to get to us as well as ensuring that our table was cleared before the main entrees were served to us, he's worth mentioning. The large party being a very needy group seemed to enjoy asking for something every single time Michael was tending to his other guests. They wanted his full attention at all times never letting him know everything at once, so he could gather up all their requests and deliver them at once. At one point we overheard the young couple closest to us, comment let's keep asking him for things and see if remembers everything, ( with a chuckle). We found that disturbing an rude on several levels, mainly it takes away from the service he could be providing to tables who actually require his attention, not running him back n forth trying to trip him up or whatever they were doing. I commend you Michael, for the excellent service he not only gave us a party of 4, the couple with 3 children behind us, as well as the large loud party of needy individuals. More servers need to model his technique for time management of food delivery, proper etiquette for clearing tables, and periodical checks to ensure all is well. The hospitality skills he provides, made everyone at our table the folks behind us and from what I could tell the large group feel at home with a genuineness that you rarely see these days. El Chaparral is fortunate to have a server like Michael on their team, he gives 100% exceptional service. As we left, he thanked us for coming in to have a safe Fourth of July an the next time we come in to ask for Michael. We will! One thing I feel I need to mention is the flys, there must have been 3 flys buzzing around us the whole time. I can understand one but every table we could see was being attacked by flys. He apologized profusely regarding them, that he does his best to rid them before anyone is seated in his section. Well Michael I'll tell you this, something's our beyond our control, thank you for providing my wife and I for excellent service. Because of you that we will return to...

I want to start by saying that we love good Mexican food. And we love visiting Boerne. While on a recent getaway - we decided to try this place because we were craving some authentic Mexican food. Unfortunately- that is not what we got. We had requested outdoor seating because the weather was absolutely beautiful. The hostess was very sweet. Our waitress didn’t show up for a good 10 minutes, but we were ok with that because it was such a beautiful night, and we had such a great view. And we could tell it was very busy. When she did come, we ordered a Jalapeño Pineapple Margarita (for me) and a Beer (for my husband). Ten minutes later, she brought us chips, salsa, charro beans, and waters. She told us the drinks would be out shortly…& took our food orders. We both ordered the Carlos’ Special. While we waited, we enjoyed the chips and salsa and charro beans. The Charro Beans were a little too tomato-y for our liking…and the salsa was too mild. Next - I kid you not - less than 10 minutes later, our food came out (but still no drinks). This was shocking (and a little concerning) that our food was ready that quickly. My husband asked about the drinks, and she said they’d be out soon. Ten minutes after that - our drinks came out. The food was mediocre, at best. It also was not hot. The meal reminded me of these microwaveable TV dinners my dad used to buy me on Friday Family movie nights at the grocery store. Where the nostalgia was nice, the meal was not great. I did thoroughly enjoy their rice, and the Piccadillo taco. That taco was my favorite part of the meal because the shell wasn’t all soggy and falling apart. It was very crispy and yummy. My husband felt the same way about his meal. My Margarita was my favorite part of the night. HOWEVER. This was the first time in the history of my life that I was unable to finish a drink. Because it came so late - I was already almost full from my meal. It made me so sad to not finish, but I just couldn’t. And that was very disappointing. Not just because it was tasty - but also because it was pricey. It just felt like a waste. Not long after we’d started drinking, our waitress came To take our payment. Even though we still had plenty of food and drinks left, and they had over an hour before closing. I paid, and when it got to the tip, she stood there, watching, and making us so uncomfortable. I haven’t had that happen in AGES. What’s hilarious is - we left shortly after…& realized that we’d been there for less than an hour, total. Even as we left, the sweet hostess said “Wow! That was quick! Done already??” And we just laughed. If she only knew. The shining parts of this whole trip were the hostess, the tasty margarita (once it FINALLY came), and the view. Aside from that, I don’t know that I’d return. Maybe to meet up for drinks, but that’s about it. Overall, it was just a very...